A warehouse management system (WMS) is an important resource for companies managing inventories in warehouse operations. Some warehouse management software solutions look a lot like inventory management resources, but many are more oriented towards the physical and logistics aspects of warehouse management. Here are some of the most common features and functionality in warehouse management systems.
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Features for Incoming Freight
Some of the features in warehouse management platforms are made to handle the very first step of the warehousing process: working with vehicles bringing in physical products and materials . Manifest tools for trucks help input data into the system. Here, barcode scanning, radio frequency ID tagging and other physical processes help with that data input. Warehouse management systems can label and identify each item to start the warehousing process on the right foot.
Other types of machine-related functionality handle the movement of items through the complete life cycle, from receiving to shipping. Pallet estimate features help with loading and unloading pallets, while pack and ship features help get warehouse materials and products out the door. Picking resources help isolate key goods for processing. Other features may handle processes like kitting and cycle counting, as well as cross docking or other processes involving the physical handling of resources.
Order and Fulfillment Management
Several other features of warehouse management software help warehouses enhance the ordering and fulfillment process. Order management and reorder tools provide accuracy for the flow of products into and out of the warehouse, and other fulfillment features identify and work with carriers, consignees and other stakeholders, as well as automate manual and paper processes.
For warehouses handling specialized types of products and materials, warehouse management solutions often include specific inventory management tools such as perishable goods tracking and FIFO — LIFO protocols. A first-in-last-out system or other triage system, properly backed up by digital planning tools, keeps product delivery fresher and decreases waste, thereby increasing profits.
Tracking and Analysis
Many of the best warehouse management solutions come with features that allow companies to aggregate business intelligence from warehouse operations. Real-time tracking is a major asset to companies. Other tools may filter data for KPI analysis or production analytics. Workflow management tools identify what’s going on within a warehouse. Collecting high quality data helps decision-makers figure out whether to make changes in key business processes.
In addition, many of the premier warehouse management software vendors offer multi-location tracking to easily work with and facilitate between multiple locations. Language and tax features help to support international operations, and move some relevant warehouse data toward proper accounting uses.
Backups and Integration
Most warehouse management software also provides disaster backup, which is an important part of a warehouse management system. Another key feature of WMS solutions is full integration with other types of enterprise software. It’s important for these types of standalone services to tie into a greater Enterprise Resource Planning (ERP) architecture. Many of the best vendors offer this type of integration, and may also offer integration with accounting programs such as QuickBooks, customer relationship management platforms like Salesforce, and other applications.
3PL and Logistics Features
Various types of warehouse management software essentially help companies manage both the intellectual side of their business, including planning supply cycles, and the more physical side, which includes shipping and delivering physical units to and from a warehouse.
Logistics features like truck loading trackers and transport analytics tools bring more transparency to the movement of products and materials, as warehouse managers and other users can always find where a truck load is. Other kinds of third-party logistics resources are aimed at clearly showing how stakeholders work together, and how agreed-upon deliveries get done.
Labor Management Features
Apart from the many unique features that identify and track physical materials and packages, other warehouse management software features include managing the labor side of warehouse operations.
Workforce planning software has come a long way in just a few years. Vendors today can integrate sophisticated labor management modules into some of the best warehouse management systems that companies use as part of their enterprise automation solutions. Labor management tools can identify staff and maintain staff schedules, while also matching individual staff members to tasks. The labor side of the equation is critically important in making sure that planned activities actually happen as they were planned. These labor management features often include hours tracking for individual workers, a scheduling dashboard, and a long-term reporting feature that shows personnel-hours per project.
Dashboards and Intuitive Interfaces
Another major feature of warehouse management software relates to interface design. Some of the best companies are able to advertise their product as intuitive and user-friendly. This decreases the learning curve for implementation, and makes a given WMS solution much more valuable to a company. An intuitive interface with user-friendly controls decreases training costs and makes a WMS tool much easier to adopt, which is a big plus for customers.
In addition, support for these types of vendor products is key. Support features include specific offers of on-site or telephone support during a given time frame, as well as direct response support capability. Buyers should look for specific support clauses in vendors’ service level agreements (SLAs) to make sure that they are on solid ground in case of an emergency.
All of the above features and functionality make warehouse management software extremely valuable to companies that need to maintain their warehouse operations. Look for these important features when vendors for warehouse management.