What is Microsoft Unified Communications?
Microsoft Unified Communications technologies can help your business integrate telephone-based tasks such as phone calls, voicemail and conferencing with computer-based tasks such as documentation, spreadsheets, instant messaging, email and calendars. It's simple, streamlined and highly scalable. And we call it Unified Communications.
Benefits and Insights
Why use Microsoft Unified Communications?
Key differentiators & advantages of Microsoft Unified Communications
- As Microsoft Unified Communications technologies integrate with your existing IT infrastructure and your telephone systems, you can make the most of your existing investments. Microsoft Unified Communications technologies add new tools to the 2007 Microsoft Office system applications you use everyday – including click-to-call and audio and video conferencing.
- Microsoft Unified Communications technologies use a software approach rather than a ‘rip and replace’ hardware approach. This means your business can stay flexible and embrace innovations as they come. In most instances, when you need to adapt your communications infrastructure based on emerging technologies and changing business needs, you can upgrade your software, not your hardware.
- Deploying Microsoft Unified Communications technologies gives your workforce new ways to communicate that can increase collaboration and drive productivity. At-a-glance availability and click-to-call functionality are embedded throughout the computing experience, so workers can connect whenever work demands it. Communication can switch from an instant message to a phone call or videoconference on the fly with drag-and-drop ease.
- With Microsoft Unified Communications technologies, your IT administrators can manage telephony using Microsoft Office Communications Server 2007, which features the same familiar interface, advanced modular architecture, and object-based management structure as Microsoft Exchange Server 2007. Plus, both servers rely on Active Directory so administrators don't have to maintain two separate directories.