Rapidly evolving technologies, consumerization of IT, proliferation of smart phones and the increasing adoption of Bring-Your-Own-Device (BYOD) are simultaneously creating a host of new opportunities and challenges at workplaces. Unified Communications is driving a paradigm shift in communications in terms of both technology and economics. Enterprises are looking at unification of various communication tools and integration of new architecture through sophisticated and secure technological solutions over virtualized platforms. With the services tightly linked to the user, this unification provides unprecedented levels of personalization and control over the communications experience at any time, in any place and on any device.
Reduced cost of converged networks and IT management
Reduced cost of travel resulting in lower carbon footprint
Improved customer experience and satisfaction
Enhanced user productivity
Improved staffing management
Improved real-time collaboration between dispersed teams