Customer Relationship Management from SunSmart Global is used to managing the company's interaction with the current and future customers. CRM software has an integrated applications designed to manage the customer data and customer interaction, access business information, access the business information, automates the sales, marketing and customer support and also manages the employee, vendor and partner relationships. CRM software is mainly designed to meet the overall needs of customer relationship management. CRM is used to track your tasks and events, never loses the data, competition helps to enhance the business etc., Our nTireCRM supports some business verticals such as banking, financial services, Retail, BPO, Government agencies, Health Care and Travel. Our SunSmart established this service since 2005 and customers got satisfied with our services.
- 100% Web based Solution, supports Cloud infrastrcutre as well.
- Accessible on Laptops, Desktops, iPADs, Tablets, Smart Phones etc. irrespective of their Operating System.
- Unicode Based Multi Lingual Complilant. For Arabic LTR Support.
- Upload using Excel / .CSV files.
- Multi Document attachment facility (even scanned copies can be attached)
- Tightly Integrated modules ensures replication of data cross functionalities - avoid duplicate / same entry multi times.
- Inbuilt Middle-ware for To & Fro Data Sharing
- Latest Technology - Microsoft Visual Studio 2012, ASP.NET 4.5, C#, Ajax, XML / JSAN, MVC Architecture. Support MS SQL 2005 onwards and Oracle 8i onwards.
- Archhitecture / Performance / Scalability Certified by Microsoft
- Horizontal & Vertical Scalability
- Report Generation Tool - Letter Based / Data based / Graphical Reports - with Automated Delivery Facililty
- Lowest cost of Ownership
- Access the application any client - Only browser is required
- Compliance to all Browsers (IE, Netscape, Fire fox, etc.)
- Two Way (Push / Pull ) Email / SMS Notifications / Alerts / Reminders / Escalations
- Supports SaaS model within your Group - Group companies can access the same product...
- Quickest Implementation Time - Flat 4 - 8 Weeks Go Live...
- Fastest Support Policies ensures ontime Resolution
- Configurable User Designations / Reporting Roles
- Configurable Work-flow Management
- Knowledge Base
- Audit Trail Enabled
- Color Skin Changeable based on themes
- Active Directory Enabled
- Database Archival Enabled