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Benefits and Insights

Why use Oracle Social Engagement & Monitoring Cloud Service?

Key differentiators & advantages of Oracle Social Engagement & Monitoring Cloud Service

  • Users can leverage the semantic analysis of the solution to get relevant content without the noise.
  • The solution can study common ways customer segments talk so that users can act on customer intentions such as intent to purchase or need for service or assistance.
  • Provides dashboard analytics and identifies trends, spikes, and anomalies to make real time course corrections.
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