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Benefits and Insights

Why use Harmony PSA?

Key differentiators & advantages of Harmony PSA

  • Service desk automation: No-compromise service desk solution with deep configurability. Develop custom workflows, routing rules, seamless email threading, brand-able customer portal, time-zone support, SLA monitoring and escalation.

  • Invoicing & supplier payments: Straight-through-processing to invoices with automatic balance sheet accounting in the back-ground. Full multi-currency support with consolidation currency reporting. Manage collections and payments in business context.

  • Professional Services delivery: Full support for projects, timesheets, expenses and subcontractors provided. The most flexible and powerful pre-pay functionality in the industry in addition to standard fixed price and time and materials delivery models.
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