Wipro Outsourcing

Wipro Outsourcing by Wipro

Wipro's Sourcing and Procurement Service helps businesses across industry verticals address all aspects related to process, people and location, technology, governance/SLAs/KPIs, assets and artifacts, and transformation. Our model leverages competencies and skill sets that exist across the client organization, thus maximizing operational efficiencies and optimizing costs.

Benefits

Wipro deploys its unique six-pillar delivery framework to ensure all critical aspects of service delivery are addressed and executed effectively and efficiently.

  • Process Plan: Robust "To-Be" processes mapped to L1-L5 level for all in-scope processes including hand offs and control points
  • People & Location Strategy: A hybrid onsite-nearshore-offshore model covering front office-middle office-back office combination and help ooptimize organizational structure
  • Technology Plan: Best of breed technology deployment and performance visibility through Base)))™ our propriety business operations platform.
  • Assets & Artifacts Leverage: A rich repository of data collation and RFX templates, category packs, supplier databases, price benchmarks, bid evaluation templates and more
  • Governance, SLA/KPI & Reports: Strong three-layer governance framework for effective service delivery management. We also offer a complete dashboard view of operations through well-defined and pertinent service levels and performance indicators comprehensive
  • Transformation: Focus on continuous improvement process excellence, committed productivity over contract period as well focus on spend optimization, spend consolidation and vendor optimization