Wipro's Sourcing and Procurement Service helps businesses across industry verticals address all aspects related to process, people and location, technology, governance/SLAs/KPIs, assets and artifacts, and transformation. Our model leverages competencies and skill sets that exist across the client organization, thus maximizing operational efficiencies and optimizing costs.
Wipro deploys its unique six-pillar delivery framework to ensure all critical aspects of service delivery are addressed and executed effectively and efficiently.
- Process Plan: Robust "To-Be" processes mapped to L1-L5 level for all in-scope processes including hand offs and control points
- People & Location Strategy: A hybrid onsite-nearshore-offshore model covering front office-middle office-back office combination and help ooptimize organizational structure
- Technology Plan: Best of breed technology deployment and performance visibility through Base)))™ our propriety business operations platform.
- Assets & Artifacts Leverage: A rich repository of data collation and RFX templates, category packs, supplier databases, price benchmarks, bid evaluation templates and more
- Governance, SLA/KPI & Reports: Strong three-layer governance framework for effective service delivery management. We also offer a complete dashboard view of operations through well-defined and pertinent service levels and performance indicators comprehensive
- Transformation: Focus on continuous improvement process excellence, committed productivity over contract period as well focus on spend optimization, spend consolidation and vendor optimization