StarChapter

StarChapter by Star Chapter LLC

StarChapter has been around for years helping chapters grow - Reach out to our experienced US-based Support Team and browse through StarChapter's self-help knowledgebase for easy-to-follow articles and videos. Local association chapter management software to grow your organization.

Self-Help Knowledgebase

Get unlimited access to our self-help Knowledgebase articles including user guides, documents, and video tutorials. Type in your question and get the answer you need in seconds. There are even step-by-step instructions to accomplish almost any task in your StarChapter system. Whether you’re the program chair, president or treasurer, we have the video tutorials just for you.

Dedicated StarChapter Specialist

We'll assign you with a Dedicated StarChapter Specialist (DSS), an experienced guide to help setup your StarChapter service, train you and your board, and coordinate the project for you from kick-off to launch. DSS helps you set up your local association chapter management services. 

Technical Support

Contact StarChapter's Support Team during regular office hours or open a support ticket through the 24/7 live ticket administration system built into your StarChapter software. Our Support Team is located in the U.S. and is experienced working with organizations across North American.  


Ongoing Board Trainings

Get unlimited access to our ongoing board training webinars. We help local chapters and association management company to get the most out of the StarChapter software. We offer a variety of training webinars such as Communications & Content, Meetings & Membership, and Treasury Training. You can also schedule a dedicated training when new members join the board.


Development and Upgrades

We are always listening to our customers and implementing new features based on your needs and latest research. We release new features on a frequent basis and as enhancements are released they are immediately integrated to your StarChapter system. Follow us on social media and sign up to our monthly newsletter to stay tuned for the latest developments. We will also send you our monthly newsletter with the latest news and tips on how to best run your chapter.

Benefits

  • Event Registration
    Use the event registration management software to manage the entire registration cycle in one place. Set up event info to display on the site, email invitations, and set ticket prices. Simple yet professional looking registration forms that are integrated on your website make the entire process member-friendly. You can also track registrations, no-shows, cancellations, revenues, member and guest counts, print badges, send invoices and receipts, and even manage walk-ins.

  • Membership Management
    Keep your member and non-member data up to date and accurate with the membership management software for chapters. You can track and send statements for receipts or fees owed for dues or past meetings. And, you can even group or segment member and non-member records into business type, committee type, and more- all with the membership management system. 

  • Communication
    Send out newsletters, event invitations, surveys, dues reminders or welcome new members in minutes using the association newsletter content management. With everything in one place, you can even create targeted emails from the information you already have in the system, saving you time and keeping a professional look. 

  • Website & Content Management
    Master your new StarChapter website. Customize the website to fit the chapter with everything your members need right out of the box. Include different type of content management tools in your StarChapter website such as blogs, forums, forms, videos/photos and much more.

  • eCommerce
    Create an online store to sell chapter mechandise or charge meeting fees to grow your chapter’s revenues. With StarChapter, you can securely manage payment processing, fully integrated into your website. Find the best payment solution to fit your chapter's eCommerce needs.

  • Board & Management
    Let different users utilize the software based on their roles, tasks, and responsibilities. Whether you are a president or a treasurer, an AMC or a paid admin, you'll find the right tools and reports to make your job much easier and get lasting results.