SAP Hybris Cloud for Customer - (Cloud CRM)

SAP Hybris Cloud for Customer - (Cloud CRM) by Knack Systems, LLC.

Engage your customers in more meaningful ways with SAP Hybris Cloud for Customer. This cloud CRM portfolio brings sales, customer service, and social CRM together – to help your team form powerful personal connections that drive customer engagement across all channels. Take advantage of rich predictive insight, flawless execution and contextual customer experience relevant to your industry.

Benefits

  • Account Management Intelligence 
  • Collaboration and Social Selling 
  • Opportunity Management and Insight 
  • Real-Time Actionable Analytics 
  • Simple User Experience 
  • ERP Integration 
  • Microsoft Outlook Integration 
  • Sales Retail Execution 
  • Sales Performance Management 
  • Multi-Channel Service Ticketing 
  • In-Context Social Collaboration 
  • Knowledgebase Integration 
  • Service Analytics 
  • ERP Integration 
  • Social Customer Service 
  • Self-Service Customer Portal 
  • Basic/Standard Marketing capabilities