Qualfon is a full-service, business process outsourcing (BPO) company offering customer lifecycle management solutions through every communication channel. In addition, we provide a variety of back-office processing solutions. Qualfon serves international brands across many industries and provides intelligent outsourcing locations that span the globe.
Qualfon’s agent retention is twice the industry average, which provides you more value with better quality at a lower price. The secret to our highly tenured and engaged workforce is simple. We focus on what matters to our people. We invest in our people and, in return, they take better care of your customers.