NetSuite CRM+
60
Community Rating
Out of 38 Reviews

NetSuite CRM+ by Netsuite

NetSuite Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time 360-degree view of your customer. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support.

In addition to traditional CRM capabilities like SFA, customer support and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated Ecommerce capabilities.

Benefits

  • With Netsuite on-demand CRM, get overall customer relationship management data that helps you to run your business the right way. With seamless information flows across customer lifecycles, Netsuite CRM provides the ability to look at the sales process in a different way. Metrics like fulfillment, upsell, and cross-sell show how employees are developing customer loyalty and customer satisfaction outcomes.
  • Things like histories and a 360° view of the customer helps leadership teams to get information on what the customer experience is like, and how individual customers interact with the company. These tools also help a company to build a CRM strategy that works for the firm, to maximize customer retention and other important metrics. As a small business tool, the flexibility of this cloud-based CRM solution helps Netsuite deliver extras like order management, commission monitoring, and sales forecasting tools through a modern CRM software platform. These tools help a business work toward customer support, with real-time dashboard functionality, marketing automation tools, and more. Support an e-commerce storefront, or tie CRM systems into bricks and mortar operations. 
  • Netsuite’s customer relationship management solution gives small to midsized businesses the strength to do what needs to be done, to keep customers and use business intelligence efficiently.