Infusionsoft CRM
85
Community Rating
Out of 15 Reviews

Infusionsoft CRM by Infusionsoft, Inc.

Infusionsoft is the leading sales and marketing software for small business owners that helps them get organized, grow sales and save time. Infusionsoft makes it easy to create and execute a sales and marketing strategy; centralize customer interactions; capture new leads; close sales faster; and automate repetitive tasks like follow-up, contact management, billing and payment—all from one place. Infusionsoft combines everything your business needs—contact management, CRM, marketing automation and e-commerce—into a single online system. It’s the easiest way to grow sales and save time.
INFUSIONSOFT CRM
Cost of Ownership

Typical cost structure for Infusionsoft CRM:

License/Subscription Cost
  • Recurring subscription fee based model – per user per month fees, plus maintenance, implementation, and backup support
  • All plans are billed monthly according to the annual contract
  • All plans come with a mandatory one-time setup fee called Kickstart package for new customers (refer pricing section for details)
  • Costs vary depending on the tier selected based on the level of consulting and implementation help businesses require.
Maintenance Cost Included in the subscription cost
Installation/Implementation Cost Included in the subscription cost
Customization Cost Will vary depending on the functional requirements added in the product module such as sales automation, marketing automation and e-commerce capabilities – based on business requirements
Data Migration Cost/Change Management/Upfront Switching Cost Cost will vary depending on amount and type of data to be migrated from the legacy system, availability of migration tools, data profiling, data cleansing to eliminate errors and audit trail of the migration process for accountability
Training Cost
  • Cost is over and above the subscription cost and will vary depending on the type of plan opted for
  • Provides initial training program for the first-time users. Users need to enroll and pay for the training course
  • Provides embedded links including walk-through features and video tutorials after initial training is completed
Recurring/Renewal Costs Cost is equivalent to monthly fees to be paid based on the number of users, additional add-ons and type of plan/edition purchased
Pricing Details
Product Name Description Price/Details
Starter Pricing
  • CRM
  • Marketing Automation
  • No sales automation
  • No E-commerce
  • 500 contacts
  • 2,500 emails/month
  • $99/month for 1 user only
  • Annual plan, billed monthly
Essentials Pricing
  • Best for companies with basic marketing automation needs
  • CRM
  • Marketing Automation
  • No sales automation
  • No E-commerce
  • 2,500 contacts
  • 12,500 emails/month
  • $199/month for 3 users
  • Annual plan, billed monthly
Deluxe Sales Automation
  • Best for companies with sales teams that need advanced CRM tools
  • CRM
  • Marketing Automation
  • Sales Automation
  • No E-commerce
  • 5,000 contacts
  • 25,000 emails/month
  • $299/month for 4 users
  • Annual plan, billed monthly
Deluxe eCommerce
  • Best for companies with an online store
  • CRM
  • Marketing Automation
  • No Sales Automation
  • E-commerce
  • 5,000 contacts
  • 25,000 emails/month
  • $299/month for 4 users
  • Annual plan, billed monthly
Complete
  • Best for companies with both online store and a sales team
  • CRM
  • Marketing Automation
  • Sales Automation
  • E-commerce
  • 10,000 contacts
  • 50,000 emails/month
  • $379/month for 5 users
  • Annual plan, billed monthly
Teams
  • CRM
  • Marketing Automation
  • Sales Automation
  • E-commerce
  • 20,000 contacts
  • 100,000 emails/month
  • $599/month for 10 users
  • Annual plan, billed monthly
Kickstart Lite - Basic Package
  • Mandatory one-time set-up fees for new users
  • Dedicated “Coach” for framing marketing and sales strategy, plan and launching an automation campaign
  • Launch one campaign within the first two weeks
$999
Kickstart Plus
  • Mandatory one-time set-up fees for new users
  • Dedicated “Coach” for identifying the effective strategy for business
  • Infusionsoft consultant will plan and launch three campaigns
$1999
Kickstart Pro
  • Mandatory one-time set-up fees for new users
  • Customize project scope as per their unique business needs
  • Fully off loads Infusionsoft setup and implementation
$2999
Deployment Options What options are available for product deployment?
  • Cloud-based/SaaS
Pricing Model What is the pricing model?
  • Subscription-based
Minimum Commitment Is there a minimum monthly or yearly commitment required for purchase?
  • Minimum commitment of one year is required
  • Mandatory one-time set-up fees is to be paid based on the Kickstart package selected
Custom Quote Can you get a custom quote? Available
Free Trial Does the vendor provide a free trial option? No
Product Limitations

Some of the product limitations include:

  • Does not support project management functionality
  • Does not provide visual reporting capability to its users
  • Email campaigns are mostly spammed thus, restricting the reach and performance of the marketing campaigns
  • Requires active support from in-house IT team for system upkeep and maintenance
  • Does not allow for any social media marketing automation
Competitors

Salesforce CRM: Starting at $25/user/month

NetSuite CRM+: Starting at $129/user/month

SAP CRM: Starting at $75/user/month

Benefits

  • Infusionsoft can help you find hot leads fast and shorten your sales cycle. 
  • Infusionsoft automates manual tasks so you can spend more time with customers. 
  • Infusionsoft can help grow referrals and make e-commerce easy. 
  • Marketing Automation 
  • Email Marketing