Harmony is the most modern and complete PSA solution on the market today.
Service desk automation: No-compromise service desk solution with deep configurability. Develop custom workflows, routing rules, seamless email threading, brand-able customer portal, time-zone support, SLA monitoring and escalation.
Invoicing & supplier payments: Straight-through-processing to invoices with automatic balance sheet accounting in the back-ground. Full multi-currency support with consolidation currency reporting. Manage collections and payments in business context.
Professional Services delivery: Full support for projects, timesheets, expenses and subcontractors provided. The most flexible and powerful pre-pay functionality in the industry in addition to standard fixed price and time and materials delivery models.