Direct Claim Solution

Direct Claim Solution by Innovative Computer Systems, Inc.

Direct Claim Solution is a product offered by Innovative Computer Systems, Inc.  Innovative is headquartered in Troy, Michigan, USA.

Direct Claim Solution (DCS) is a claims management software solution that is designed for Self-insured organizations. The target client market includes public entities, large retail chains, restaurant and hospitality, manufacturing, public utilities, school districts, Universities and Colleges, large service organizations including financial service companies and multi-entity organizations with diverse holdings.  DCS also serves Captive Insurance companies, Risk Retention Groups, and Insurance Pools and their Law Firm or Third Party Claim Administrators.  The software handles all property and liability exposures and contains investigative and analytical tools as well as claim workflows and training.  It is a complete claims system that will integrate with the organizations accounting software and Medicare reporting responsibilities under federal law.


Benefits are decreased costs of claim handling by reducing cycle time and increasing productivity of current staff.  Direct Claim Solution allows a large organization to segment its claims by subsidiary and division and provides industry specific guidelines and analytical tools to properly evaluate and resolve liability claims.  It stores relevant data for business analysis of risk exposures and measures defense attorney performance on key metrics.  DCS retains legal research on claim matters so staff can avoid duplication of efforts and the company can retain its base of legal knowledge regarding issues it frequently faces.  DCS contains a document management system and a template letter merge feature along with tools that facilitate recovery of paid losses from at fault third parties (subrogation for Captives Insurers).