Cloud Contact Center

Cloud Contact Center by Telax Voice Solutions

The Telax Cloud Contact Center is an advanced call
center management system with more functionality
than traditional hardware based contact centers,
at a fraction of the cost. Telax Cloud Contact
Center leverages the “Cloud” model to deliver a
customizable and easy to use call center solution that
includes ACD, IVR, WFM, CTI, reports, recordings,
remote agents, disaster recovery and much more.

Benefits

-Contact Routing
-Quality Management
-Reporting and Analytics