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Bpm'online CRM by bpm'online

Bpm’online CRM is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations. This platform helps to align data, processes, and teams enabling them to better connect with digital native customers and rapidly adapt. 

Bpm’online provides its customers with comprehensive full-fledge applications to accelerate marketing, sales and service that can be deployed as standalone products, or as a bundle on a single CRM platform.

Bpm’online marketing: multichannel marketing platform to orchestrate customer journeys and accelerate lead-to-revenue.

Bpm’online sales: sales automation software to accelerate the complete sales cycle — from lead to repeat sales.

Bpm’online service: intelligent service management platform to accelerate service delivery and customer delight.


  • Bpm’online delivers out-of- the-box solutions, integrations, and best practice processes for marketing, sales, and customer service that accelerate implementation and integration. 
  • Bpm’online combines Artificial Intelligence with leading UX to accelerate user adoption. 
  • Bpm'online was created as a powerful low-code platform to accelerate ongoing transformation. 
  • Bpm’online enables processes to interact across applications from front-office to back-office, automating the manual processes to accelerate organizational alignment. 
  • Bpm'online has been widely recognized by key industry analysts (such as Forrester, Gartner, Nucleus Research) and received multiple awards (2017 ROI Award, CRM Market Awards 2017, Winner of 2016 CRM Watchlist and others)