8x8 Cloud Contact Center

8x8 Cloud Contact Center by 8x8, Inc.

Put the customer at the center of everything you do without breaking a sweat—anywhere in the world. Our powerful cloud-based call center software is extremely flexible, quick to deploy and simple to use. 8x8 Virtual Contact Center provides everything you need to cultivate more rewarding customer connections, improve agent performance and enhance contact center operations.

Benefits

  • Deploy fast, change at will
    Get a world-class contact center up and running in days, not months. Quickly ramp up and down to meet sales initiatives and seasonal needs.

  • Access powerful capabilities
    Deliver insanely great customer service with features like skills-based routing and real-time monitoring and solutions for telesales, help desk and other scenarios.

  • Access powerful capabilities
    Deliver insanely great customer service with features like skills-based routing and real-time monitoring and solutions for telesales, help desk and other scenarios.

  • Enlist agents anywhere
    With 8x8, your call center can be located anywhere and everywhere. Bring the best local, remote and home-based agents together in one virtual call center