[Home](https://www.selecthub.com/) \> [Time and Attendance](https://www.selecthub.com/category/time-and-attendance/) \> [Time and Attendance Software](https://www.selecthub.com/c/time-and-attendance-software/) \> When I Work Categories: * [Time and Attendance Software](https://www.selecthub.com/c/time-and-attendance-software/) * [Employee Scheduling Software](https://www.selecthub.com/c/employee-scheduling-software/) * [...](#) ## What Is When I Work? **Industry Specialties:** Serves all industries When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting. It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses. Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs. **Our Research Process for When I Work** While researching When I Work, I watched demos, read reviews and even reached out to some of their end-users to get real, firsthand insights. I also signed up for the free trial and set up a mock business with 20 employees to test their scheduling, communication, and attendance tracking features. Due to the free plan’s limitations, I couldn’t explore advanced scheduling, custom reporting, shift swapping and other premium features directly. To get the full picture, I relied on our internal research team’s expertise. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Time+and+Attendance+Software&product%5Fname=When%2BI%2BWork&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ftime-and-attendance-software%2Fwhen-i-work%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd54ce9de9df77c579775a7b6b1a4bdc0-16f8326cc75814b2f2b3b7294eb10675%2Fresources%2Fnormal%2Flogo.png%3F1722870190) [Contributors](#view-contributors) ![Riddhiman Roy]() Written by Riddhiman Roy Technical Content Writer [Read Bio ](https://www.selecthub.com/author/riddhiman-roy/) ![Pooja Verma]() Edited by Pooja Verma Content Editor [Read Bio ](https://www.selecthub.com/author/pooja-verma/) User Sentiment i ![User satisfaction level icon: excellent]() Based on 1454 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #3 When I Work is ranked #3 on the top 10 Time and Attendance Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=time-and-attendance-software&product%5Fslug=when-i-work&page%5Ftype=product&slug=when-i-work&product%5Fname=When+I+Work&category=Time+and+Attendance+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ftime-and-attendance-software%2Fwhen-i-work%2F) ## When I Work Pricing Based on our most recent analysis, When I Work pricing starts at $3 (Per User, Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Time+and+Attendance+Software&product%5Fname=When%2BI%2BWork&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ftime-and-attendance-software%2Fwhen-i-work%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd54ce9de9df77c579775a7b6b1a4bdc0-16f8326cc75814b2f2b3b7294eb10675%2Fresources%2Fnormal%2Flogo.png%3F1722870190&price=1) Price $ $ $ $ $ i Starting From $2.50 Pricing Model Per User, Monthly Free Trial 14 Days ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=When+I+Work&category=Time+and+Attendance+Software&product%5Flogo=https://cdn.selecthub.com/products/d54ce9de9df77c579775a7b6b1a4bdc0-16f8326cc75814b2f2b3b7294eb10675/resources/normal/logo.png?1722870190)) ## Training Resources When I Work is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for When I Work: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## When I Work Benefits and Insights Why use When I Work? ### Key differentiators & advantages of When I Work * **Top-Ranked Scheduling Solution:** When I Work stands out as a leader in employee scheduling, with an analyst rating of 85 in our research. This puts it alongside industry heavyweights like Deputy (87) and 7Shifts (86). It offers a comprehensive set of features, including scheduling, time tracking and team communications, all of which are ready to use immediately, reducing setup time. * **Effortless Shift Management:** Our research shows that When I Work offers 96% of tools for creating and managing employee shifts out-of-the-box. These include everything from creating recurring shift templates and customizing layouts to features like open shift bidding and automatic vacant shift assignment. You can also add feedback, task notes, swap shifts and receive automated reminders. * **Powerful Mobile App:** The mobile app keeps everything you need for streamlined scheduling at your fingertips. It offers mobile scheduling, time tracking, geofencing, customizable push notifications and built-in chat for easy team communication. * **Seamless Integrations:** When I Work scored 92 for integrations in our analysis, effortlessly connecting with a wide range of business tools. These include accounting solutions like QuickBooks Online, Google and Apple Calendars, HR and payroll software like Rippling and Gusto, Square POS systems, and integration platforms as a service (iPaaS) such as Zapier and Tray.io. ### Industry Expertise When I Work manages and coordinates scheduling for hourly teams in industries like healthcare, technology, retail, hospitality, emergency services, customer support, nonprofits and more. It offers integrated scheduling, team messaging and time tracking solutions to over 150,000 businesses of all sizes globally. ## When I Work Reviews Based on our most recent analysis, When I Work reviews indicate a 'excellent' User Satisfaction Rating of 90% based on 1454 user reviews from 4 recognized software review sites. ![User satisfaction level icon: excellent]() 1454 reviews 90% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of When I Work reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Intuitive and Efficient:** Users appreciate the user-friendly interface and comprehensive features that centralize managing all scheduling needs from a single app. * **Prompt Customer Support:** Users report getting timely and helpful assistance from the vendor’s support team through live chat and email. * **Enhanced Employee Experience:** The app boosts staff productivity by offering them flexible tools to control their work schedules. * **Improved Integration and Accessibility:** Most users have had a positive experience connecting the platform with other necessary third-party tools. #### Cons * **Pricing and Transparency Issues:** Users have complained about the vendor’s pricing practices, which include hidden costs and a lack of clear information before signing up. * **App Glitches:** Users reported issues with iPhone and Android apps, particularly with tasks like staff punch-ins and location tracking using the phone’s GPS. #### Researcher's Summary: Designed for ease of use, When I Work is shift planning and scheduling software that appeals to small and medium-sized businesses. Its inexpensive starter plan provides a comprehensive suite of features, including unlimited users, automated scheduling, multi-location support, forecasting tools and in-app messaging. When I Work offers two plans differentiated by scope — single location or schedule ($2.50/user/month) and multiple locations & schedules ($5/user/month). Both include core scheduling, time tracking, and messaging, with advanced controls reserved for the multi-location plan. According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. [BlackStack Brewing](https://wheniwork.com/customer-stories), a brewery that grew from a small business with eight employees to a team of 38, is a good example of the platform's affordability and scalability. When I Work has been a perfect fit throughout its growth, providing a user-friendly platform that streamlines scheduling and ensures they have the right staff coverage to maintain its high standards of customer service. However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent. Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures. Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses. ## Key Features * **Employee Scheduling:** Create work schedules in one click based on employee availability and eligibility. View team availability, manage time off and track shift trades from one place. Allow employees to pick up and trade shifts while boosting workplace efficiency and productivity. Schedule multiple teams across job sites while preventing unnecessary overtime. * **Time and Attendance:** Track attendance, time off and breaks while turning any internet-connected device into an online time clock. Integrate schedules to control costs while applying pay rules. Implement an online time clock with a GPS facility for uniform clock-ins and outs across devices. Let remote employees log in and out using any device while receiving attendance data in real time. * **Timesheets:** Record weekly attendance changes into timesheets while setting differential pay rates for multiple positions. Monitor labor costs while auditing time records with labor distribution reports. Audit and approve timesheets from mobile or desktop while preventing overtime before it happens. Configure paid and unpaid breaks on schedule and time clock. * **Shift Planning:** Plan, swap and approve shifts using a mobile or desktop while empowering teams to collaborate on schedules. Ensure cost-effective shift coverage while creating schedules that work for the entire team. * **Scalability:** Start with a single team or location and scale to multiple teams across geographical locations as per business growth. Schedule multiple teams across various job sites. * **Push Notifications:** Send important messages to the entire staff in one go. Employees get email and text alerts for missed logins or outs. Notify all employees when you update or create new schedules. * **Geo Check-In:** Use GPS tracking and live map views to ensure that employees log in from their designated job sites. Monitor field staff’s real-time location, eliminating the need for employees to update their locations constantly in the office. ## Approach to Common Challenges * **Inconsistent Employee Availability:** When I Work allows employees to input their availability directly into the app, making it easier to create schedules that align with everyone's needs. * **Last-Minute Shift Coverage:** The platform facilitates open shift bidding and automatic shift assignment, ensuring the filling of vacant shifts quickly. * **Communication Gaps:** With built-in messaging and the ability to add task notes to shifts, When I Work promotes clear communication between managers and staff. * **Inaccurate Time Tracking:** The mobile app allows employees to clock in and out directly from their devices, eliminating the need for paper timesheets and ensuring accurate record-keeping. * **Large Workforce Management:** When I Work offers features like auto-scheduling, recurring shift templates and customizable layouts, streamlining scheduling for businesses with many employees. ## Cost of Ownership Frequently asked questions regarding When I Work pricing include: **Q. Is there a free version of When I Work?** A. No, When I Work doesn't offer a permanent free plan. However, it does provide a free 14-day trial for all paid subscriptions. **Q. What are its pricing plans?** A. When I Work offers two plans based on scope — one for a single location or schedule ($2.50/user/month) and one for multiple locations and schedules ($5/user/month). ## Limitations At the time of this review, these are the limitations according to user feedback: * It lacks compliance management tools. * Geofencing shows inaccurate login hours. * The platform doesn’t support biometric employee logins. * Desktop and app versions differ significantly. ## Demo Resources * **Guided Onboarding:** You can answer simple questions about your business, and the platform automatically sets up dashboards to let you start scheduling in no time. * **Training Center:** Free blogs and videos help train managers and employees on how to use the software effectively. * **Live Training:** The vendor organizes monthly webinars to troubleshoot common issues and discuss best practices, which are available for free. ## FAQs Frequently asked questions regarding When I Work include: **Q: How easy is it to create and manage employee schedules?** A: When I Work boasts a user-friendly interface with drag-and-drop functionality. This allows managers to easily build schedules, assign shifts and account for employee availability in one place. **Q: Can employees view their schedules and request time off through the app?** A: Absolutely! Employees can access their schedules, submit time-off requests and even swap shifts directly within the mobile app, promoting transparency and fostering better communication within the team. **Q: Can I track employee locations during their shift?** A: The When I Work mobile app includes geofencing capabilities but doesn't offer real-time location tracking during shifts. This may be a limitation for some businesses that require more stringent monitoring. ![Banner of Pricing guide for When I Work]() ## Pricing & Cost Details See the Price/User for the top time and attendance software… plus the most important considerations and questions to ask when shopping. See Pricing Details ## Compare Time and Attendance Software These are the top products most often compared. Generating Scorecard... Compare to When I Work You can choose 4 products to compare [ QuickBooks Time ](https://www.selecthub.com/p/time-and-attendance-software/quickbooks-time/) [ TimeClock Plus ](https://www.selecthub.com/p/time-and-attendance-software/timeclock-plus/) [ Time Tracker ](https://www.selecthub.com/p/time-and-attendance-software/time-tracker/) [ Clockify ](https://www.selecthub.com/p/time-and-attendance-software/clockify/) [ Buddy Punch ](https://www.selecthub.com/p/time-and-attendance-software/buddy-punch/) [ OnTheClock ](https://www.selecthub.com/p/time-and-attendance-software/ontheclock/) [ Hubstaff ](https://www.selecthub.com/p/time-and-attendance-software/hubstaff/) [ isolved Time ](https://www.selecthub.com/p/time-and-attendance-software/isolved-time/) [ Jibble ](https://www.selecthub.com/p/time-and-attendance-software/jibble/) Generating Scorecard... Compare to When I Work ## Head-to-Head Comparison ![When I Work Software Tool]() vs * [7shifts](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-7shifts/) * [Acroprint Time & Attendance](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-acroprint-time-and-attendance/) * [AMGtime](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-amgtime/) * [BioSyn](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-biosyn-online/) * [Breeze 360](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-breeze-360/) * [Buddy Punch](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-buddy-punch/) * [Chronotek](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-chronotek/) * [ClockedIn Mobile](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-clockedin-mobile/) * [Clockify](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-clockify/) * [Deputy](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-deputy/) * [ecotime](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-ecotime-hbs/) * [EDMA Systems](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-edma-systems/) * [Findmyshift](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-findmyshift/) * [Fluida](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-fluida/) * [Homebase](https://www.selecthub.com/employee-scheduling-software/homebase-vs-when-i-work/) * [honeybeeBase](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-honeybeebase/) * [HotSchedules](https://www.selecthub.com/employee-scheduling-software/hotschedules-vs-when-i-work/) * [Hubstaff](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-hubstaff/) * [Humanity](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-tcp-humanity/) * [iFlow](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-iflow-ro/) * [InfoTronics](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-attendance-enterprise/) * [isolved Time](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-isolved-time/) * [Jibble](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-jibble/) * [NAKO](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-nako-co-za/) * [OnTheClock](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-ontheclock/) * [OpenSimSim](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-opensimsim/) * [Personelle](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-personelle/) * [Planday](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-planday/) * [QuickBooks Time](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-quickbooks-time/) * [rFlex](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-rflex-io/) * [RotaCloud](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-rotacloud/) * [Schedule360](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-schedule360/) * [Shiftbase](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-shiftbase/) * [Shiftboard](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-shiftboard/) * [Sling](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-sling/) * [stratustime](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-stratustime/) * [Time Doctor](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-time-doctor/) * [Time Tracker](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-time-tracker/) * [TimeCheck](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-timecheck/) * [TimeClock Plus](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-timeclock-plus/) * [TimeForge](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-timeforge/) * [TimeIPS](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-timeips/) * [TimeStar](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-timestar/) * [TimeStation](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-timestation/) * [TimeTrax](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-timetrax/) * [Tmetric](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-tmetric/) * [Toggl](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-toggl/) * [uAttend](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-uattend/) * [WhenToWork](https://www.selecthub.com/employee-scheduling-software/whentowork-vs-when-i-work/) * [ZoomShift](https://www.selecthub.com/time-and-attendance-software/when-i-work-vs-zoomshift/) ## Awards SelectHub research analysts have evaluated When I Work and concluded it earns best-in-class honors for Employee Engagement and Employee Scheduling. When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ![Employee Engagement Award]() ![Employee Scheduling Award]() ## Pricing for Time and Attendance Software ![Banner of Pricing guide for Time and Attendance Software]() ## Similar Products Here are the most similar products to When I Work. [ ecotime ](https://www.selecthub.com/p/time-and-attendance-software/ecotime-hbs/) [ EDMA Systems ](https://www.selecthub.com/p/time-and-attendance-software/edma-systems/) [ NAKO ](https://www.selecthub.com/p/time-and-attendance-software/nako-co-za/) [ Calamari ](https://www.selecthub.com/p/time-and-attendance-software/calamari-io/) [ vIDix LABOR ](https://www.selecthub.com/p/time-and-attendance-software/vidix-labor/) [ RotaCloud ](https://www.selecthub.com/p/time-and-attendance-software/rotacloud/) [ Acroprint Time & Attendance ](https://www.selecthub.com/p/time-and-attendance-software/acroprint-time-and-attendance/) [ TimeCheck ](https://www.selecthub.com/p/time-and-attendance-software/timecheck/) [ oneAdvanced Time & Attendance ](https://www.selecthub.com/p/time-and-attendance-software/oneadvanced-time-and-attendance/) [ TimeStar ](https://www.selecthub.com/p/time-and-attendance-software/timestar/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/riddhiman-roy/) Written by [Riddhiman Roy](https://www.selecthub.com/author/riddhiman-roy/) Technical Content Writer As a Senior Technical Content Writer at SelectHub, Riddhiman Roy delivers content about eCommerce, legal, employee scheduling, procurement, hotel management and property management software. He holds a Master's in multimedia journalism from the Indian Institute of Journalism and New Media. When he is not fighting huge-article-ogres and evil Grammarly suggestions, you can find him in his natural habitat grooving to music and banging his drumkit. [See Full Bio](https://www.selecthub.com/author/riddhiman-roy/) [ ](https://www.selecthub.com/author/pooja-verma/) Edited by [Pooja Verma](https://www.selecthub.com/author/pooja-verma/) Content Editor Pooja Verma is a Content Editor and Technical Content Writer at SelectHub. She has over 5 years of experience covering software categories like CRM, marketing automation, supply chain management and endpoint security. Pooja earned a literature degree from Miranda House, DU and also holds a Master’s in Journalism from Symbiosis Institute of Media and Communication in India. [See Full Bio](https://www.selecthub.com/author/pooja-verma/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Time And Attendance", "item": "https://www.selecthub.com/category/time-and-attendance/" }, { "@type": "ListItem", "position": 3, "name": "Time And Attendance Software", "item": "https://www.selecthub.com/c/time-and-attendance-software/" }, { "@type": "ListItem", "position": 4, "name": "When I Work" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "When I Work", "description": "When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.Our Research Process for When I WorkWhile researching When I Work, I watched demos, read reviews and even reached out to some of their end-users to get real, firsthand insights. I also signed up for the free trial and set up a mock business with 20 employees to test their scheduling, communication, and attendance tracking features.Due to the free plan’s limitations, I couldn’t explore advanced scheduling, custom reporting, shift swapping and other premium features directly. To get the full picture, I relied on our internal research team’s expertise.", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 77, "bestRating": 100 }, "author": { "@type": "Person", "name": "Riddhiman Roy", "reviewBody": "Designed for ease of use, When I Work is shift planning and scheduling software that appeals to small and medium-sized businesses. Its inexpensive starter plan provides a comprehensive suite of features, including unlimited users, automated scheduling, multi-location support, forecasting tools and in-app messaging.When I Work offers two plans differentiated by scope — single location or schedule ($2.50/user/month) and multiple locations & schedules ($5/user/month). Both include core scheduling, time tracking, and messaging, with advanced controls reserved for the multi-location plan. According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. BlackStack Brewing, a brewery that grew from a small business with eight employees to a team of 38, is a good example of the platform's affordability and scalability. When I Work has been a perfect fit throughout its growth, providing a user-friendly platform that streamlines scheduling and ensures they have the right staff coverage to maintain its high standards of customer service.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses." } }, "image": "https://cdn.selecthub.com/products/d54ce9de9df77c579775a7b6b1a4bdc0-16f8326cc75814b2f2b3b7294eb10675/resources/normal/logo.png?1722870190", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "90", "bestRating": "100", "worstRating": "1", "ratingCount": "1454" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "2.50", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Intuitive and Efficient: Users appreciate the user-friendly interface and comprehensive features that centralize managing all scheduling needs from a single app." }, { "@type": "ListItem", "position": 2, "name": "Prompt Customer Support: Users report getting timely and helpful assistance from the vendor’s support team through live chat and email." }, { "@type": "ListItem", "position": 3, "name": "Enhanced Employee Experience: The app boosts staff productivity by offering them flexible tools to control their work schedules." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Pricing and Transparency Issues: Users have complained about the vendor’s pricing practices, which include hidden costs and a lack of clear information before signing up." }, { "@type": "ListItem", "position": 2, "name": "App Glitches: Users reported issues with iPhone and Android apps, particularly with tasks like staff punch-ins and location tracking using the phone’s GPS." }, { "@type": "ListItem", "position": 3, "name": "" } ] }, "applicationCategory": "Time and Attendance Software" } ```