[Home](https://www.selecthub.com/) \> [Long Term Care](https://www.selecthub.com/category/long-term-care/) \> [Senior Living Software](https://www.selecthub.com/c/senior-living-software/) \> Eldermark Categories: * [Senior Living Software](https://www.selecthub.com/c/senior-living-software/) * [Long Term Care Software](https://www.selecthub.com/c/long-term-care-software/) * [...](#) ## What Is Eldermark? **Industry Specialties:** Medical Eldermark is a cloud-based tool that maintains health records and operational details for senior housing facilities. It manages clinical and health information exchange modules and connects physicians, vendors, patients, providers and hospitals to reduce costs, provide better care and make decisions. The firm partners with assisted and senior living facilities. It includes an optimized CRM, digital marketing, health records, pharmacy integration, mobile charting, monitoring and condition intervention and monitoring, document storage, messaging, and more. Its bottom line modules include risk management, linking resident billing to clinical operations, payments, budgeting, general ledger and dashboards for operational and clinical performance. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Senior+Living+Software&product%5Fname=Eldermark&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fsenior-living-software%2Feldermark%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F27d52bcb3580724eb4cbe9f2718a9365-1924f03994fc8f7f4b80435e120d8692%2Fresources%2Fnormal%2Flogo.png%3F1693318691) [Contributors](#view-contributors) ![Samikshan Sarkar]() Written by Samikshan Sarkar Technical Content Writer [ Read Bio](https://www.selecthub.com/author/samikshan-sarkar/) ![Ryan McElroy]() Edited by Ryan McElroy Content Editor [ Read Bio](https://www.selecthub.com/author/ryan-mcelroy/) User Sentiment i ![User satisfaction level icon: great]() Based on 21 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #9 Eldermark is ranked #9 in the Senior Living Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [ Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=senior-living-software&product%5Fslug=eldermark&slug=eldermark&product%5Fname=Eldermark&category=Senior+Living+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fsenior-living-software%2Feldermark%2F) ## Eldermark Pricing Based on our most recent analysis, Eldermark pricing starts in the range of $100 - $500. [Get Price Quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=Senior+Living+Software&product%5Fname=Eldermark&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fsenior-living-software%2Feldermark%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F27d52bcb3580724eb4cbe9f2718a9365-1924f03994fc8f7f4b80435e120d8692%2Fresources%2Fnormal%2Flogo.png%3F1693318691&price=3) Price $ $ $ $ $ i Starting From Custom Quote i Pricing Model Monthly Free Trial No ## Training Resources Eldermark is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Eldermark: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Eldermark Benefits and Insights Why use Eldermark? ### Key differentiators & advantages of Eldermark * **Improve Patient Outcomes:** Take the heavy lifting off staff’s shoulders and allow them to connect more with patients for better treatment outcomes. * **Enhance Communication:** Leverage uniform communication systems to keep team members connected and informed about any medical developments. * **Increase Quality of Care:** Provide on-time treatment and reports to ensure optimum care delivery. * **Boost Revenue Cycle:** With the suite of tools, enhance patient experiences to pull in more and boost revenue streams. ### Industry Expertise Caters to senior living communities and senior housing centers of all sizes. ## Eldermark Reviews Based on our most recent analysis, Eldermark reviews indicate a 'great' User Satisfaction Rating of 88% based on 21 user reviews from 1 recognized software review sites. ![User satisfaction level icon: great]() 21 reviews 88% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Eldermark reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Streamlined Resident Care:** Eldermark offers tools to manage resident care plans, assessments, and service tracking, promoting efficient care delivery and regulatory compliance. * **Enhanced Financial Management:** The software facilitates billing, accounts receivable, and financial reporting, improving financial transparency and operational efficiency for long-term care facilities. * **Improved Communication and Collaboration:** Eldermark's communication features enable staff to share resident information securely, fostering collaboration and care coordination. * **Data-Driven Insights:** The platform provides reporting and analytics tools, empowering facilities to gain insights into resident care, staffing, and financial performance for informed decision-making. #### Cons * **Usability Challenges:** Users report that Eldermark can be cumbersome and time-consuming to navigate, with a steep learning curve and complex workflows that hinder efficiency. The interface is often described as outdated and clunky, leading to frustration and decreased productivity for staff. * **Technical Issues and Bugs:** Frequent technical problems, such as system crashes, slow loading times, and data synchronization errors, disrupt operations and compromise data integrity. These issues can lead to billing inaccuracies, care delivery delays, and overall dissatisfaction with the system's reliability. * **Limited Customization Options:** Eldermark's rigidity in accommodating unique workflows and specific needs of individual facilities can be a significant drawback. The lack of flexibility in tailoring the system to match existing processes often necessitates adapting to the software's limitations rather than the other way around. * **Inadequate Customer Support:** Users frequently express dissatisfaction with the responsiveness and effectiveness of Eldermark's customer support. Long wait times, difficulty reaching knowledgeable representatives, and unresolved issues contribute to a sense of frustration and lack of confidence in the vendor's ability to provide timely assistance. #### Researcher's Summary: Eldermark, a comprehensive software solution designed to streamline operations in long-term care facilities, has attracted a range of feedback from users over the past year. While opinions on its effectiveness vary, several recurring themes emerge from the reviews, shedding light on the software's strengths, weaknesses, and ideal user base. Users frequently praise Eldermark for its robust features and comprehensive functionality, encompassing resident care, billing, and administrative tasks. The software's ability to centralize information and automate processes is seen as a significant advantage, saving time and reducing the risk of errors. Additionally, Eldermark's reporting capabilities are highly valued, providing insights into key performance indicators and facilitating data-driven decision-making. However, some users find the software's interface to be complex and challenging to navigate, particularly for those with limited technical expertise. The learning curve associated with Eldermark is often cited as a drawback, requiring substantial training and support to ensure effective implementation. Eldermark distinguishes itself from competitors through its emphasis on compliance and regulatory adherence. The software incorporates features that assist facilities in meeting industry standards and maintaining accurate records. This focus on compliance is particularly important for long-term care providers, as they operate in a highly regulated environment. Furthermore, Eldermark's integration capabilities enable seamless connectivity with other healthcare systems, promoting interoperability and data exchange. Considering its comprehensive features, compliance focus, and integration capabilities, Eldermark appears well-suited for larger long-term care facilities with dedicated IT resources and a need for robust reporting and analytics. Smaller facilities or those with limited technical expertise may find the software's complexity and learning curve to be significant challenges. Ultimately, the decision to implement Eldermark should be based on a thorough assessment of an organization's specific needs, resources, and technological capabilities. ## Key Features * **Sales CRM:** Train sales teams to focus and improve consistency in sales efforts. Amplify sales reach to get in touch with prospective clients. * **Digital Marketing:** Generate a consistent lead pipeline and reach targeted audiences in a cost-effective and measurable way. * **Service Minder EHR:** Achieve seamless exchange of information amongst departments. Achieve comprehensive reports on time. * **Point of Care:** Reduce time-consuming paperwork and confirm resident services on demand with one click. * **Patient Monitoring:** Stay updated with patient condition changes in real time. * **Messaging:** Enable residents to communicate with physicians and professional caregivers on an as-needed basis. * **Risk Management:** Detect, identify and curtail risks rapidly. Establish risk management practices to stay a step ahead of risks. * **Billing:** Save time with an automated billing system that tracks and links the POS-approved items directly in the invoice. * **Financials:** Manage cash flow and streamline payroll. Stay on top of all incoming and outgoing payments. * **Dashboards:** Catch visual representations of performance metrics in real time. ## Limitations At the time of this review, these are the limitations according to user feedback: * Finding customizations in user set up roles can be hard to navigate. * Doesn’t offer a robust search option for resident databases. * Unable to put notes on resident charts. ## Suite Support Eldermark offers 24/7 support. _mail\_outline_Email: Submit a contact form from the vendor’s website. _phone_Phone: (952) 931-9660 _school_Training: Receive in-person and webinar training. _local\_offer_Tickets: No information available. ## Compare to Other Leading Software These are the top products most often compared. Generating Scorecard... Compare to Eldermark You can choose 4 products to compare [ Netsmart ](https://www.selecthub.com/p/ehr-software/netsmart/) [ MatrixCare ](https://www.selecthub.com/p/home-health-software/matrixcare/) [ EpicCare ](https://www.selecthub.com/p/ehr-software/epiccare/) [ PointClickCare ](https://www.selecthub.com/p/long-term-care-software/pointclickcare/) [ Caremerge ](https://www.selecthub.com/p/senior-living-software/caremerge/) [ Oracle Ambulatory EHR ](https://www.selecthub.com/p/ehr-software/oracle-ambulatory-ehr/) [ Cantata Health Solutions ](https://www.selecthub.com/p/mental-health-software/cantata-health-solutions/) [ American HealthTech ](https://www.selecthub.com/p/long-term-care-software/american-healthtech/) [ StoriiCare ](https://www.selecthub.com/p/senior-living-software/storiicare/) Generating Scorecard... Compare to Eldermark ## Head-to-Head Comparison ![Eldermark Software Tool]() vs * [AL Advantage](https://www.selecthub.com/senior-living-software/al-advantage-vs-eldermark/) * [ALIS](https://www.selecthub.com/senior-living-software/eldermark-vs-alis/) * [Caremerge](https://www.selecthub.com/senior-living-software/caremerge-vs-eldermark/) * [ECP](https://www.selecthub.com/senior-living-software/ecp-emar-vs-eldermark/) * [eResidentCare](https://www.selecthub.com/senior-living-software/eldermark-vs-eresidentcare/) * [GEHRIMED](https://www.selecthub.com/senior-living-software/eldermark-vs-gehrimed/) * [Go Icon](https://www.selecthub.com/senior-living-software/go-icon-vs-eldermark/) * [iCareManager](https://www.selecthub.com/senior-living-software/icaremanager-vs-eldermark/) * [InTouchLink](https://www.selecthub.com/senior-living-software/eldermark-vs-intouchlink/) * [Quiltt](https://www.selecthub.com/senior-living-software/eldermark-vs-quiltt/) * [Residex](https://www.selecthub.com/senior-living-software/rtasks-vs-eldermark/) * [StoriiCare](https://www.selecthub.com/senior-living-software/eldermark-vs-storiicare/) ## Awards SelectHub research analysts have evaluated Eldermark and concluded it earns best-in-class honors for Customer Relationship Management (CRM). ![Customer Relationship Management \(CRM\) Award]() ## Similar Products Here are the most similar products to Eldermark. [ Clarity Easy Care ](https://www.selecthub.com/p/senior-living-software/clarity-easy-care/) [ InTouchLink ](https://www.selecthub.com/p/senior-living-software/intouchlink/) [ Quiltt ](https://www.selecthub.com/p/senior-living-software/quiltt/) [ StoriiCare ](https://www.selecthub.com/p/senior-living-software/storiicare/) [ GEHRIMED ](https://www.selecthub.com/p/senior-living-software/gehrimed/) [ Caremerge ](https://www.selecthub.com/p/senior-living-software/caremerge/) [ ECP ](https://www.selecthub.com/p/senior-living-software/ecp-emar/) [ ala Carte Menus ](https://www.selecthub.com/p/senior-living-software/ala-carte-menus/) [ Senior Insight ](https://www.selecthub.com/p/senior-living-software/senior-insight/) [ ALIS ](https://www.selecthub.com/p/senior-living-software/alis/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/samikshan-sarkar/) Written by [Samikshan Sarkar](https://www.selecthub.com/author/samikshan-sarkar/) Technical Content Writer As a technical writer and market analyst at SelectHub, Samikshan creates content for construction takeoff, medical EMR, EHR and ambulatory niches. He is a bibliophile and an ardent football fan with an unquenchable thirst for adventure. Outside business hours, one can find him on the football pitch or in his room, listening to metal music and patting his cat, Newton. [See Full Bio](https://www.selecthub.com/author/samikshan-sarkar/) [ ](https://www.selecthub.com/author/ryan-mcelroy/) Edited by [Ryan McElroy](https://www.selecthub.com/author/ryan-mcelroy/) Content Editor Ryan McElroy is a Content Editor and Senior Market Analyst at SelectHub who writes and edits content on various software types, along with their broader concepts and the industries they serve, including medical, construction, CMMS, supply chain management and legal. He studied at the University of Missouri (Mizzou) and earned his BA in Journalism in 2016\. During his free time, you’ll find Ryan playing video/card/board games, sipping coffee and reading speculative fiction, or listening to music his loved ones often describe as “headache-inducing.” [See Full Bio](https://www.selecthub.com/author/ryan-mcelroy/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [ Choose your main industry](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [ Choose your company size](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Long Term Care", "item": "https://www.selecthub.com/category/long-term-care/" }, { "@type": "ListItem", "position": 3, "name": "Senior Living Software", "item": "https://www.selecthub.com/c/senior-living-software/" }, { "@type": "ListItem", "position": 4, "name": "Eldermark" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Eldermark", "description": "Eldermark is a cloud-based tool that maintains health records and operational details for senior housing facilities. It manages clinical and health information exchange modules and connects physicians, vendors, patients, providers and hospitals to reduce costs, provide better care and make decisions. The firm partners with assisted and senior living facilities. It includes an optimized CRM, digital marketing, health records, pharmacy integration, mobile charting, monitoring and condition intervention and monitoring, document storage, messaging, and more. Its bottom line modules include risk management, linking resident billing to clinical operations, payments, budgeting, general ledger and dashboards for operational and clinical performance. ", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 74, "bestRating": 100 }, "author": { "@type": "Person", "name": "Samikshan Sarkar", "reviewBody": "Eldermark, a comprehensive software solution designed to streamline operations in long-term care facilities, has attracted a range of feedback from users over the past year. While opinions on its effectiveness vary, several recurring themes emerge from the reviews, shedding light on the software's strengths, weaknesses, and ideal user base. Users frequently praise Eldermark for its robust features and comprehensive functionality, encompassing resident care, billing, and administrative tasks. The software's ability to centralize information and automate processes is seen as a significant advantage, saving time and reducing the risk of errors. Additionally, Eldermark's reporting capabilities are highly valued, providing insights into key performance indicators and facilitating data-driven decision-making. However, some users find the software's interface to be complex and challenging to navigate, particularly for those with limited technical expertise. The learning curve associated with Eldermark is often cited as a drawback, requiring substantial training and support to ensure effective implementation. Eldermark distinguishes itself from competitors through its emphasis on compliance and regulatory adherence. The software incorporates features that assist facilities in meeting industry standards and maintaining accurate records. This focus on compliance is particularly important for long-term care providers, as they operate in a highly regulated environment. Furthermore, Eldermark's integration capabilities enable seamless connectivity with other healthcare systems, promoting interoperability and data exchange. Considering its comprehensive features, compliance focus, and integration capabilities, Eldermark appears well-suited for larger long-term care facilities with dedicated IT resources and a need for robust reporting and analytics. Smaller facilities or those with limited technical expertise may find the software's complexity and learning curve to be significant challenges. 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