[Home](https://www.selecthub.com/) \> [Long Term Care](https://www.selecthub.com/category/long-term-care/) \> [Senior Living Software](https://www.selecthub.com/c/senior-living-software/) \> Caremerge Categories: * [Senior Living Software](https://www.selecthub.com/c/senior-living-software/) * [Long Term Care Software](https://www.selecthub.com/c/long-term-care-software/) * [...](#) ## What Is Caremerge? **Industry Specialties:** Medical Caremerge is a family communication, resident engagement, health records and medication administration records system for extended care and senior living facilities. It supports calendar hub, family coordination, resident app, voice capabilities and community signage capabilities. It helps manage independent and assisted living facilities, memory care establishments and continuing care retirement communities. The software synchronizes clinical and wellness efforts, manages workflow before a patient is admitted, and addresses family expectations. It provides crisis communication, community and family engagement, a digital display, Alexa integration, a print shop, chronic care management, and more. Its partnership with Spiro100 gives older adults access to wellness videos, helping them remain active. It has an integrated programming and communications module, helping manage care units. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Senior+Living+Software&product%5Fname=Caremerge&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fsenior-living-software%2Fcaremerge%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F3783f31a590c99846281c4534e05bc6b-83277994a53097357ec69e7d56bbc75e%2Fresources%2Fnormal%2Flogo.png%3F1693318683) User Sentiment i ![User satisfaction level icon: excellent]() Based on 10 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #3 Caremerge is ranked #3 in the Senior Living Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [ Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=senior-living-software&product%5Fslug=caremerge&slug=caremerge&product%5Fname=Caremerge&category=Senior+Living+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fsenior-living-software%2Fcaremerge%2F) ## Caremerge Pricing Based on our most recent analysis, Caremerge pricing starts in the range of $100 - $500. [Get Price Quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=Senior+Living+Software&product%5Fname=Caremerge&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fsenior-living-software%2Fcaremerge%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F3783f31a590c99846281c4534e05bc6b-83277994a53097357ec69e7d56bbc75e%2Fresources%2Fnormal%2Flogo.png%3F1693318683&price=3) Price $ $ $ $ $ i Starting From Custom Quote i Pricing Model Monthly, Quote-Based Free Trial No ## Training Resources Caremerge is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Caremerge: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Caremerge Benefits and Insights Why use Caremerge? ### Key differentiators & advantages of Caremerge * **Centralize Clinical Tasks:** Leverage integrated assessments, plans and ADLs (activities of daily living) to streamline care planning for patients and deliver better care. * **Stay Complaint:** With real-time RX integration and regular inspection of devices and machines, remain compliant with health care regulations. * **Improve Reporting:** Stay up to date with all process improvements and assessments through incident reporting. * **Streamline Documentation:** Document ADLs with a point-of-care app to optimize workflows and productivity. ### Industry Expertise Caters to assisted living and memory care centers of all sizes. ## Caremerge Reviews Based on our most recent analysis, Caremerge reviews indicate a 'excellent' User Satisfaction Rating of 92% based on 10 user reviews from 1 recognized software review sites. ![User satisfaction level icon: excellent]() 10 reviews 92% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Caremerge reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Improved Communication and Collaboration:** Caremerge facilitates seamless communication among staff, residents, and families, ensuring everyone is well-informed and connected. The platform offers various communication tools, such as messaging, announcements, and calendars, to keep everyone in the loop. * **Enhanced Care Coordination:** Caremerge streamlines care coordination by providing a centralized platform for care plans, assessments, and progress tracking. This feature enables caregivers to efficiently manage resident care and make data-driven decisions. * **Increased Family Engagement:** Caremerge promotes family involvement in resident care by offering a family portal where they can access information, communicate with staff, and participate in care planning. This increased engagement fosters a sense of community and support for residents. * **Streamlined Operations:** Caremerge helps long-term care facilities optimize their operations by automating tasks, reducing paperwork, and improving efficiency. The platform offers features such as electronic health records, billing management, and staff scheduling, which can save time and resources. #### Cons * **Usability Challenges:** The platform's interface can be confusing and difficult to navigate for both staff and residents, especially those with limited technological experience. The complexity of the system can lead to a steep learning curve and frustration among users. * **Technical Issues:** Users have reported experiencing various technical problems, such as software glitches, system crashes, and slow loading times. These issues can disrupt workflows, hinder communication, and negatively impact the overall user experience. * **Customer Support Concerns:** Some users have expressed dissatisfaction with the responsiveness and effectiveness of Caremerge's customer support. Long wait times, unresolved issues, and a lack of clear communication can exacerbate frustrations and hinder problem resolution. #### Researcher's Summary: Caremerge has established itself as a prominent player in the long-term care software market, offering a comprehensive suite of tools designed to streamline operations and enhance resident care. User feedback from the past year highlights both the strengths and weaknesses of the platform, providing valuable insights for potential adopters. Caremerge is often praised for its user-friendly interface and intuitive design, making it accessible to staff members with varying levels of technical expertise. The platform's robust communication features, including secure messaging and video conferencing, facilitate seamless collaboration among care teams, residents, and families. Additionally, Caremerge's care planning and medication management modules are commended for their ability to improve accuracy and efficiency in care delivery. However, some users have noted that the initial setup process can be time-consuming and that certain features may require additional training to fully utilize. Compared to similar products, Caremerge differentiates itself through its strong focus on resident engagement and family involvement. The platform offers a resident portal that allows individuals to access their care plans, communicate with staff, and participate in activities. Family members can also stay connected through a dedicated portal, receiving real-time updates and engaging in care discussions. These features are particularly important in the long-term care setting, where fostering a sense of community and maintaining strong family connections are crucial for resident well-being. Caremerge is best suited for long-term care facilities seeking a comprehensive software solution that prioritizes resident engagement, family involvement, and care team collaboration. Its user-friendly interface, robust communication tools, and focus on care coordination make it an ideal choice for organizations looking to enhance operational efficiency and improve resident outcomes. ## Key Features * **Care Plan Management:** Enhance patient care with electronic care plans shared with patients, families and providers. * **Event/Activities Planning:** Engage patients and entire communities by planning activities and events to maintain patient activity and satisfaction. * **Incident Management:** Restore normal service operations as quickly as possible and minimize the impact on business operations after unforeseen issues to ensure smooth customer collaboration. * **Lead Management:** Track customers details and sales details, profit graphs, call records, emails, and all necessary activities to close leads. * **Medication History:** Share entire medical histories with patients, including past doctor visits and prescribed medicines. * **Patient & Family Engagement:** Enable staff to communicate seamlessly with patients and family members. * **Work Order Management:** Simplify and control work order management through order activation, assignment and distribution. ## Limitations At the time of this review, these are the limitations according to user feedback: * The messaging section lacks an attractive design. * Inability to search the resident directory for specific names. * Expensive compared to other options. ## Suite Support 24/7 support _mail\_outline_Email:info@caremerge.com or fill out a contact form on the vendor’s website. _phone_Phone: (888) 996-6993 _school_Training: Receive in-person training and attend webinars. _local\_offer_Tickets: No information available. ## Compare to Other Leading Software These are the top products most often compared. Generating Scorecard... Compare to Caremerge You can choose 4 products to compare [ Netsmart ](https://www.selecthub.com/p/ehr-software/netsmart/) [ MatrixCare ](https://www.selecthub.com/p/home-health-software/matrixcare/) [ EpicCare ](https://www.selecthub.com/p/ehr-software/epiccare/) [ PointClickCare ](https://www.selecthub.com/p/long-term-care-software/pointclickcare/) [ Oracle Ambulatory EHR ](https://www.selecthub.com/p/ehr-software/oracle-ambulatory-ehr/) [ Cantata Health Solutions ](https://www.selecthub.com/p/mental-health-software/cantata-health-solutions/) [ American HealthTech ](https://www.selecthub.com/p/long-term-care-software/american-healthtech/) [ StoriiCare ](https://www.selecthub.com/p/senior-living-software/storiicare/) [ Eldermark ](https://www.selecthub.com/p/senior-living-software/eldermark/) Generating Scorecard... Compare to Caremerge ## Head-to-Head Comparison ![Caremerge Software Tool]() vs * [AL Advantage](https://www.selecthub.com/senior-living-software/caremerge-vs-al-advantage/) * [ALIS](https://www.selecthub.com/senior-living-software/caremerge-vs-alis/) * [ECP](https://www.selecthub.com/senior-living-software/ecp-emar-vs-caremerge/) * [Eldermark](https://www.selecthub.com/senior-living-software/caremerge-vs-eldermark/) * [eResidentCare](https://www.selecthub.com/senior-living-software/caremerge-vs-eresidentcare/) * [GEHRIMED](https://www.selecthub.com/senior-living-software/caremerge-vs-gehrimed/) * [Go Icon](https://www.selecthub.com/senior-living-software/caremerge-vs-go-icon/) * [iCareManager](https://www.selecthub.com/senior-living-software/caremerge-vs-icaremanager/) * [InTouchLink](https://www.selecthub.com/senior-living-software/caremerge-vs-intouchlink/) * [Quiltt](https://www.selecthub.com/senior-living-software/caremerge-vs-quiltt/) * [Residex](https://www.selecthub.com/senior-living-software/rtasks-vs-caremerge/) * [StoriiCare](https://www.selecthub.com/senior-living-software/caremerge-vs-storiicare/) ## Awards Caremerge stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ## Similar Products Here are the most similar products to Caremerge. [ Clarity Easy Care ](https://www.selecthub.com/p/senior-living-software/clarity-easy-care/) [ InTouchLink ](https://www.selecthub.com/p/senior-living-software/intouchlink/) [ Quiltt ](https://www.selecthub.com/p/senior-living-software/quiltt/) [ StoriiCare ](https://www.selecthub.com/p/senior-living-software/storiicare/) [ Eldermark ](https://www.selecthub.com/p/senior-living-software/eldermark/) [ GEHRIMED ](https://www.selecthub.com/p/senior-living-software/gehrimed/) [ ECP ](https://www.selecthub.com/p/senior-living-software/ecp-emar/) [ ala Carte Menus ](https://www.selecthub.com/p/senior-living-software/ala-carte-menus/) [ Senior Insight ](https://www.selecthub.com/p/senior-living-software/senior-insight/) [ ALIS ](https://www.selecthub.com/p/senior-living-software/alis/) Your review has been submitted and should be visible within 24 hours. 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It supports calendar hub, family coordination, resident app, voice capabilities and community signage capabilities. It helps manage independent and assisted living facilities, memory care establishments and continuing care retirement communities. The software synchronizes clinical and wellness efforts, manages workflow before a patient is admitted, and addresses family expectations. It provides crisis communication, community and family engagement, a digital display, Alexa integration, a print shop, chronic care management, and more. Its partnership with Spiro100 gives older adults access to wellness videos, helping them remain active. It has an integrated programming and communications module, helping manage care units. ", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 82, "bestRating": 100 }, "author": { "@type": "Person", "name": "Divya Dugar", "reviewBody": "Caremerge has established itself as a prominent player in the long-term care software market, offering a comprehensive suite of tools designed to streamline operations and enhance resident care. User feedback from the past year highlights both the strengths and weaknesses of the platform, providing valuable insights for potential adopters. Caremerge is often praised for its user-friendly interface and intuitive design, making it accessible to staff members with varying levels of technical expertise. The platform's robust communication features, including secure messaging and video conferencing, facilitate seamless collaboration among care teams, residents, and families. Additionally, Caremerge's care planning and medication management modules are commended for their ability to improve accuracy and efficiency in care delivery. However, some users have noted that the initial setup process can be time-consuming and that certain features may require additional training to fully utilize. Compared to similar products, Caremerge differentiates itself through its strong focus on resident engagement and family involvement. The platform offers a resident portal that allows individuals to access their care plans, communicate with staff, and participate in activities. Family members can also stay connected through a dedicated portal, receiving real-time updates and engaging in care discussions. These features are particularly important in the long-term care setting, where fostering a sense of community and maintaining strong family connections are crucial for resident well-being. 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