[Home](https://www.selecthub.com/) \> [Project Management](https://www.selecthub.com/category/project-management/) \> [Project Management Software](https://www.selecthub.com/c/project-management-software/) \> Jira Categories: * [Project Management Software](https://www.selecthub.com/c/project-management-software/) * [Collaboration Software](https://www.selecthub.com/c/collaboration-software-tools/) * [Help Desk Software](https://www.selecthub.com/c/help-desk-software/) * [PPM Software](https://www.selecthub.com/c/ppm-software/) * [...](#) ## What Is Jira? **Industry Specialties:** Serves all industries Jira is an all-in-one agile-based solution suite that helps organizations manage projects with agile methodologies, customization and collaboration. It helps teams track, plan and release projects and supports Kanban, Scrum or hybrid workflows. As a project manager, you can plan and prioritize their team’s assignments in a fully-visible environment that tracks performance as progress is made. It’s supported by over 3,000 modules that can be customized to enhance user experience. You can manage projects on-the-go via internet-connected mobile devices and a native app. It integrates with tools like Azure, GitHub and Bamboo while remaining scalable for operations of any size. Our analyst-certified product scores gave Jira a respectable 76, based on how well it met our 119 features and requirements, putting it at number nine on our project management software leaderboard. Top-scoring modules, based on our data, include customizations, dashboards, and reporting and task management. Users liked Jira’s broad functionality, effective remote collaboration features and range of integrations. Conversely, they weren’t fond of occasional lag times, the rather steep learning curve and complicated back-end administrative management. Jira offers a free forever plan for up to ten users. Its pricing is subscription-based and varies depending on the number of users you select. For example, the price for five users starts at $8.60 per user per month and starts to decrease when you get over 100 users. **Our Research Process for Jira** Since SelectHub uses Jira’s Standard plan, getting test access was only a matter of requesting a user login and setting up a private project. I used the project management template in the work management section to duplicate our content creation process, complete with workflows, automations, custom fields and reports. And of course, I couldn’t pass up the chance to build a sprint project. To add another dimension to my analysis, I used our internal scoring system, based on a multitude of data carefully collated by our research team, to compare Jira’s capabilities against competitors like Airtable, Smartsheet, Teamwork and ProofHub. I also watched tutorials and scoured Jira’s help center to help move my project forward when I got stuck. For a glimpse into user POVs, I browsed software review sites and contacted Jira users personally to chat about what they like and don’t like. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Project+Management+Software&product%5Fname=Jira&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fproject-management-software%2Fjira%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fc15da1f2b5e5ed6e6837a3802f0d1593-c047581222dfe26cb7db29fe3ba8344c%2Fresources%2Fnormal%2Flogo.png%3F1726515604) [Contributors](#view-contributors) ![Christina George]() Written by Christina George Technical Content Writer [ Read Bio](https://www.selecthub.com/author/christina-george/) ![Dianna Dragonetti]() Edited by Dianna Dragonetti Content Editor [ Read Bio](https://www.selecthub.com/author/dianna-dragonetti/) User Sentiment i ![User satisfaction level icon: great]() Based on 27805 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #9 Jira is ranked #9 on the top 10 Project Management Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report. [ Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=project-management-software&product%5Fslug=jira&slug=jira&product%5Fname=Jira&category=Project+Management+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fproject-management-software%2Fjira%2F) ## Jira Pricing Based on our most recent analysis, Jira pricing starts at $9 (Per User, Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Project+Management+Software&product%5Fname=Jira&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fproject-management-software%2Fjira%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fc15da1f2b5e5ed6e6837a3802f0d1593-c047581222dfe26cb7db29fe3ba8344c%2Fresources%2Fnormal%2Flogo.png%3F1726515604&price=1) Price $ $ $ $ $ i Starting From $8.60 Pricing Model Per User, Monthly Free Trial 7-14 Days ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Jira&category=Project+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/c15da1f2b5e5ed6e6837a3802f0d1593-c047581222dfe26cb7db29fe3ba8344c/resources/normal/logo.png?1726515604)) ## Training Resources Jira is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Jira: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Jira Benefits and Insights Why use Jira? ### Key differentiators & advantages of Jira * **Use Agile-Focused Project Management:** Adopt the best of agile methodologies with a platform designed to optimize Kanban and Scrum boards along with mixed methodologies of your own. While their agile boards shine, I liked that you’re not strictly bound by, say, using only Scrums with a board view and can use lists and custom fields to manage any type of project really, not just bug tracking or product development. * **Optimize Sprint Planning:** Race to the finish line one issue at a time with the Scrum feature. Set up sprints across projects with automations, custom boards and stories. I appreciated the drag-and-drop functionality to build sprints, advance sprint planning and the sprint report. * **Build Custom Workspaces with Programming:** Jira scored an 86 for its customization module, tying with Airtable, ProofHub and Teamwork and beating Smartsheet (83). I especially liked how you can make your workspace fit the specific needs of teams and projects by adapting templates, building automations, and modifying issues with code and logic-based modifications for statuses, transitions properties, conditions, validators or post functions. * **Access Deeper Insights:** With a score of 90 for dashboards and reporting, Jira surpassed Airtable (85), Smartsheet (80) and Teamwork (67). What stood out to me were burn-up and burn-down charts for sprints, their pre-configured (and customizable) charts they call “gadgets” and integrations with tools like Charts for Jira. ### Industry Expertise Jira provides project management and issue-tracking capabilities to various industries, including software and IT, retail, hospitality, food services, automobile, financial services, life sciences, government departments, healthcare and life sciences. It supports varied project types and offers integration with thousands of applications. ## Jira Reviews Based on our most recent analysis, Jira reviews indicate a 'great' User Satisfaction Rating of 87% based on 27805 user reviews from 5 recognized software review sites. ![User satisfaction level icon: great]() 27805 reviews 87% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Jira reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Functionality:** Users appreciated the ability to customize workflows, issue types and fields and the flexibility to navigate complex projects and problem-solve. * **Collaborative:** The system helps users collaborate with other teams, projects, and stakeholders and efficiently bridges gaps between remote teams, noted reviewers. * **Integrations:** Reviewers liked the extensive integrations with most third-party modules like Slack, Bitbucket and more to complete workflows and processes. **What Users Like** * **Customization:** “We were able to tailor the workflow to fit our specific needs, which greatly enhanced our efficiency. For instance, we created custom issue types that aligned with our unique project phases, making it easier for team members to understand their tasks at a glance.” - Balázs Keszthelyi, Founder and CEO at [TechnoLynx](https://www.technolynx.com/) * **Project Visualization:** “\[Jira’s robust roadmapping and dependency tracking capabilities are\] invaluable for coordinating multiple product launches. Also, the premium version's Advanced Roadmaps feature lets us visualize our entire product pipeline so that's from sourcing to launch, but you've got to invest time in learning the system, and I think for smaller operations, it might be overkill.” - Dennis Sanders, Founder and CEO of [Burning Daily](https://burningdaily.com/) * **Task Management:** “Jira has given us the structure to break down our complex workflows into clear, manageable steps, which was exactly what we needed as we expanded our customer base. With Jira, we can create specific 'boards' for each client’s SEO campaign, where every task is detailed and assigned to the right team member. Each board has phases, like keyword research, content writing, and on-page optimization, with clear deadlines. Having this setup has helped us catch any bottlenecks early. If the content team takes longer to deliver, for instance, we can adjust the timeline for the next steps right away instead of rushing it.” - Mushfiq Sarker, CEO of [LaGrande Marketing](http://lagrandemarketing.com/) #### Cons * **Lags:** Reviewers noted that the system sometimes lags and takes time to load, especially for multiple projects and large data sets. * **Learning Curve:** Its UX can feel complex, and it takes time to set up, customize and use to its full ability. An internal Jira expert may be required, according to some users. * **Administration:** Users mentioned that the system is difficult to administer, and its back-end is hard to manage. **What Users Dislike** * **Slow Loading Time:** “Its interface moves like molasses.” - Dennis Sanders, Founder and CEO of [Burning Daily](https://burningdaily.com/) * **Learning Curve:** “We had some initial challenges with team members who were not familiar with the platform, which required additional training sessions to ensure everyone was on the same page. However, once they became accustomed to the interface, the benefits outweighed the initial hurdles.” - Balázs Keszthelyi, Founder and CEO at [TechnoLynx](https://www.technolynx.com/) #### Researcher's Summary: Agile enthusiasts on Twitter (or X, but who really calls it that?) would have you believe they’re everywhere, in every workplace. And maybe it is a superior way of handling your workflow — we at SelectHub too count amongst the multitude of Jira users. Having gone out and tested a bunch of project management tools on my own, I was grateful that access to this one — and its fuller suite of features — was built in for me. I just logged in and got to work. For starters, I liked that you can set up projects (post- watching a couple tutorials) by searching through the templates and modifying the base template to meet your needs. I chose the base project management one and went from there. Another interesting feature I came across was the bundles option, where you can add multiple templates and projects into a bundle. Perfect for our company to monitor and sync our design and content teams, while retaining separate workflows for both teams to keep things organized. Speaking of workflows, here’s my hot take: the way Jira does workflows may be my favorite way to do workflows. Its workflow editor was the most straightforward and intuitive workflow tool I’ve used thus far. From adding new statuses (that then show up on your other boards), putting in transitions and defining validation rules, it all just made sense. I created a very simple transition that made it so when a piece of content goes from in progress to complete it always shows a start date. Jira has more programming than most project management solutions, but it was quite simple to set up basic projects and create automations even with my self-proclaimed limited tech expertise. A full-fledged coder who understands more than the occasional splash of basic programming language could really shine. Customization was another big win. I especially enjoyed how easy it was to customize task cards and columns in the issue view by simply checking the boxes. Task (or issue) management was on point, with multiple views, custom workflows, task assignment, in-card collaboration and time tracking, and custom fields. It offers comprehensive (but not overly advanced) reports and a helpful summary dashboard. Sprints were intuitive and easy to execute. I especially appreciated the drag-and-drop feature for planning, moving incomplete issues to the backlog, a future sprint or a new sprint. I was a little disappointed I couldn’t test some of the features from the Premium plan, like approvals and advanced planning tools, as the telltale AI sparkle called out to me like the Green Goblin’s mask. Maybe my Jira villain origin story starts another day. Some users mentioned a learning curve, and I would agree, as I relied on videos and the help center to guide me through some parts of the setup lest this test take weeks not days. Overall, Jira is a match made in heaven for agile enthusiasts and users who want a flexible, customizable project management platform and don’t mind getting into the weeds with learning courses and tutorials. ## Key Features * **Agile Boards:** Manage your tasks, or issues using Scrum and Kanban boards with custom statuses, fields and transitions. Create new issues using the button below each status. You can view projects using a list, board or timeline view. * **Reports and Insights:** Get insights into where your team is at throughout every stage of the project by generating custom reports like the average age report, created vs. resolved issues report and sprint report. Manage workloads with the time tracking report, user workload report and version workload report. Use the summary view to monitor activity, status overview, priority breakdown and related projects. * **Collaboration Features:** Communicate with team members and assignees directly on the issue card with comments and mentions. Attach files, view card activity and add descriptions for additional instructions. Integrate with Outlook, Slack and other communication tools. * **Custom Automations:** Build custom automation rules by setting a trigger with the option to add an action, a condition or a branch. Get a helping hand by searching for triggers related to what you want to automate and selecting recommended actions and conditions. * **Sprint Management:** Use the Scrum option to run sprints. Fill in project details like name, duration and scope and add tasks and drag and drop them to your sprint using the backlog. Complete your sprints and auto-add pending tasks to the backlog or to a new sprint and run a sprint report for insights. * **Task Management:** Manage tasks by creating customizable issue cards under each status or by importing issues from CSV files. Add assignees, due dates, time tracking, comments, descriptions, teams, labels, status and priority to issues. Move tasks from status to status using transitions and workflow automation. * **Customizable Workflows:** Create custom workflows for your tasks and subtasks by going to project settings and clicking on issue types. Set statuses based on the type of task you’re completing or from the project template you select. Automate actions by setting rules for transitions from one status to another. ## See It In Action: Sprint Planning Since testing Jira, the words sprint and scrum have entered my vocabulary (and not because of rugby!). But how does it really work? I watched numerous YouTube videos, so you don’t have to, and created a dummy sprint cycle using my free trial. For starters, I created a spanking new project, scrolled past the templates, clicked on the Jira icon and selected Scrum. ![](https://www.selecthub.com/wp-content/uploads/2024/09/Sprint-planning-Jira-.jpg) Next, I added the product details. Sidenote: does anyone else think the acronyms make every project look like a Myers-Briggs personality type? No? Just me? As we were. If you’re an admin, you can select a company-managed sprint and work with projects across the board. ![Jira project details page with options to set name, key, template, and project type.](https://www.selecthub.com/wp-content/uploads/2024/09/Jira-Sprint-2.jpg) To create tasks or issues in Jira-speak, you’ll need to go to the backlog. Important note, you can only run one sprint at a time, although you can set up multiple sprints in advance. ![ira project board with active sprints, backlog, and task categories.](https://www.selecthub.com/wp-content/uploads/2024/09/Jira-Sprint-3.jpg) In the spirit of productivity, I created issues I would need to finish in order to get this very product page up and running. I liked that you can drag and drop issues from the backlog of other sprints. ![Jira project backlog with tasks like Plan Outline, Research, Get Quotes, and Publish Page, ready for sprint start.](https://www.selecthub.com/wp-content/uploads/2024/09/Jira-Sprint-4.jpg) Once I set the important details like duration and sprint name, I was ready for the sounding gun. ![Jira screen showing creation of 'JPP Sprint 1' with a 2-week duration](https://www.selecthub.com/wp-content/uploads/2024/09/Jira-Sprint-5.jpg) The idea of sprint planning is that you move each issue all the way to completion, and then you start on the next and so forth. I did that with most of the issues, but I left one unresolved to see how it would show up once I completed the sprint. ![Jira board showing 'JPP Sprint 1' with tasks in 'To Do', 'In Progress', and 'Done' columns.](https://www.selecthub.com/wp-content/uploads/2024/09/Jira-Sprint-6.jpg) Uncompleted issues get moved to the backlog. If you want to see your performance gaps or in Jira’s words, “where there was excessive scope creep,” you can run a sprint report. ![Jira Sprint Report for JPP Sprint 1 showing story points over time with closed sprint details.](https://www.selecthub.com/wp-content/uploads/2024/09/Jira-Sprint-8.jpg) I felt it was intuitive to set up and didn’t require too many clicks or navigation, even for a newbie like me. You can also create custom automations in your sprint, which I thought was neat. ## Cost of Ownership Frequently asked questions regarding Jira pricing include: **Q: What pricing plans does Jira offer?** A: Jira has four pricing plans: Free, Standard, Premium and Enterprise. Standard starts at $8.60 per user per month for one to 100 users, while Premium starts at $17 per user per month. The cost decreases for both plans the more users you add. Pricing for the Enterprise plan is available on request. **Q: Is there a free version of Jira?** A: Yes, Jira offers a free plan that supports up to 10 users, 2 GB storage and 100 automations per site per month. **Q: How much does Jira’s self-hosted software cost?** A: Jira’s data center starts at $44,000 for 500 users and $76,000 for 1,000 users. It includes the annual term license and maintenance. **Q: Are there any discounts available for Jira?** A: Yes, Atlassian has discounts, including 50% off the list price of cloud products for academic institutions and 75% off for non-profit organizations vetted by Percent and students and teachers. Additionally, they provide their Standard plan free for Open Source projects. ## Limitations At the time of this review, these are the limitations according to user feedback: * Steep learning curve. * Occasionally lags with multiple projects and data sets. * Limited Epic functionality in the mobile app. ## Training Resources * **Community:** Connect with fellow users and experts, get access to webinars and attend training sessions. * **Atlassian University:** Complete paid and free e-learning courses on Jira. * **Knowledge Base:** Troubleshoot issues, search for articles and access how-to tips. ![Banner of Pricing guide for Jira]() ## Pricing & Cost Details Includes Price/User and Minimum Commitment Terms for Jira See Jira Pricing Details ## Compare Project Management Software These are the top products most often compared. Generating Scorecard... 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[ ](https://www.selecthub.com/author/christina-george/) Written by [Christina George](https://www.selecthub.com/author/christina-george/) Technical Content Writer An Associate Editor at SelectHub, Christina George creates and edits articles spanning project management, CPQ, CRM, marketing automation and home health software. As a Bachelor of Arts graduate with a triple major in Economics, Political Science and Sociology, her aim is to bring an integrated and simplified approach to long-form technical content. Formerly a food writer, copywriter, and social media sleuth, she has a soft spot for a quality pun. When not crafting articles and editing buyer's guides, you can find her attempting to score goals on the football field, binge-watching Curb Your Enthusiasm, or re-reading Pride and Prejudice for the nth time. [See Full Bio](https://www.selecthub.com/author/christina-george/) [ ](https://www.selecthub.com/author/dianna-dragonetti/) Edited by [Dianna Dragonetti](https://www.selecthub.com/author/dianna-dragonetti/) Content Editor As an editor, Dianna Dragonetti leads a team of five writers in writing about a variety of software, with an emphasis on how these tools empower businesses. Categories include accounting, learning management systems, content management systems, supply chain management, and electronic data interchange. [See Full Bio](https://www.selecthub.com/author/dianna-dragonetti/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [ Choose your main industry](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [ Choose your company size](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Project Management", "item": "https://www.selecthub.com/category/project-management/" }, { "@type": "ListItem", "position": 3, "name": "Project Management Software", "item": "https://www.selecthub.com/c/project-management-software/" }, { "@type": "ListItem", "position": 4, "name": "Jira" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Jira", "description": "Jira is an all-in-one agile-based solution suite that helps organizations manage projects with agile methodologies, customization and collaboration. It helps teams track, plan and release projects and supports Kanban, Scrum or hybrid workflows. As a project manager, you can plan and prioritize their team’s assignments in a fully-visible environment that tracks performance as progress is made.It’s supported by over 3,000 modules that can be customized to enhance user experience. You can manage projects on-the-go via internet-connected mobile devices and a native app. It integrates with tools like Azure, GitHub and Bamboo while remaining scalable for operations of any size.Our analyst-certified product scores gave Jira a respectable 76, based on how well it met our 119 features and requirements, putting it at number nine on our project management software leaderboard. Top-scoring modules, based on our data, include customizations, dashboards, and reporting and task management.Users liked Jira’s broad functionality, effective remote collaboration features and range of integrations. Conversely, they weren’t fond of occasional lag times, the rather steep learning curve and complicated back-end administrative management.Jira offers a free forever plan for up to ten users. Its pricing is subscription-based and varies depending on the number of users you select. For example, the price for five users starts at $8.60 per user per month and starts to decrease when you get over 100 users.Our Research Process for JiraSince SelectHub uses Jira’s Standard plan, getting test access was only a matter of requesting a user login and setting up a private project.I used the project management template in the work management section to duplicate our content creation process, complete with workflows, automations, custom fields and reports. And of course, I couldn’t pass up the chance to build a sprint project.To add another dimension to my analysis, I used our internal scoring system, based on a multitude of data carefully collated by our research team, to compare Jira’s capabilities against competitors like Airtable, Smartsheet, Teamwork and ProofHub.I also watched tutorials and scoured Jira’s help center to help move my project forward when I got stuck. For a glimpse into user POVs, I browsed software review sites and contacted Jira users personally to chat about what they like and don’t like.", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 76, "bestRating": 100 }, "author": { "@type": "Person", "name": "Christina George", "reviewBody": "Agile enthusiasts on Twitter (or X, but who really calls it that?) would have you believe they’re everywhere, in every workplace. And maybe it is a superior way of handling your workflow — we at SelectHub too count amongst the multitude of Jira users.Having gone out and tested a bunch of project management tools on my own, I was grateful that access to this one — and its fuller suite of features — was built in for me. I just logged in and got to work.For starters, I liked that you can set up projects (post- watching a couple tutorials) by searching through the templates and modifying the base template to meet your needs. I chose the base project management one and went from there.Another interesting feature I came across was the bundles option, where you can add multiple templates and projects into a bundle. Perfect for our company to monitor and sync our design and content teams, while retaining separate workflows for both teams to keep things organized.Speaking of workflows, here’s my hot take: the way Jira does workflows may be my favorite way to do workflows. Its workflow editor was the most straightforward and intuitive workflow tool I’ve used thus far. From adding new statuses (that then show up on your other boards), putting in transitions and defining validation rules, it all just made sense. I created a very simple transition that made it so when a piece of content goes from in progress to complete it always shows a start date.Jira has more programming than most project management solutions, but it was quite simple to set up basic projects and create automations even with my self-proclaimed limited tech expertise. A full-fledged coder who understands more than the occasional splash of basic programming language could really shine.Customization was another big win. I especially enjoyed how easy it was to customize task cards and columns in the issue view by simply checking the boxes. Task (or issue) management was on point, with multiple views, custom workflows, task assignment, in-card collaboration and time tracking, and custom fields. It offers comprehensive (but not overly advanced) reports and a helpful summary dashboard.Sprints were intuitive and easy to execute. I especially appreciated the drag-and-drop feature for planning, moving incomplete issues to the backlog, a future sprint or a new sprint.I was a little disappointed I couldn’t test some of the features from the Premium plan, like approvals and advanced planning tools, as the telltale AI sparkle called out to me like the Green Goblin’s mask. Maybe my Jira villain origin story starts another day.Some users mentioned a learning curve, and I would agree, as I relied on videos and the help center to guide me through some parts of the setup lest this test take weeks not days.Overall, Jira is a match made in heaven for agile enthusiasts and users who want a flexible, customizable project management platform and don’t mind getting into the weeds with learning courses and tutorials." } }, "image": "https://cdn.selecthub.com/products/c15da1f2b5e5ed6e6837a3802f0d1593-c047581222dfe26cb7db29fe3ba8344c/resources/normal/logo.png?1726515604", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "87", "bestRating": "100", "worstRating": "1", "ratingCount": "27805" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "8.60", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Functionality: Users appreciated the ability to customize workflows, issue types and fields and the flexibility to navigate complex projects and problem-solve." }, { "@type": "ListItem", "position": 2, "name": "Collaborative: The system helps users collaborate with other teams, projects, and stakeholders and efficiently bridges gaps between remote teams, noted reviewers." }, { "@type": "ListItem", "position": 3, "name": "Integrations: Reviewers liked the extensive integrations with most third-party modules like Slack, Bitbucket and more to complete workflows and processes." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Lags: Reviewers noted that the system sometimes lags and takes time to load, especially for multiple projects and large data sets." }, { "@type": "ListItem", "position": 2, "name": "Learning Curve: Its UX can feel complex, and it takes time to set up, customize and use to its full ability. An internal Jira expert may be required, according to some users." }, { "@type": "ListItem", "position": 3, "name": "Administration: Users mentioned that the system is difficult to administer, and its back-end is hard to manage." } ] }, "applicationCategory": "Project Management Software" } ```