[Home](https://www.selecthub.com/) \> [Payroll Management](https://www.selecthub.com/category/payroll-management/) \> [Payroll Software](https://www.selecthub.com/c/payroll-software/) \> Paychex Categories: * [Payroll Software](https://www.selecthub.com/c/payroll-software/) * [HR Management Software](https://www.selecthub.com/c/hr-management-software/) * [...](#) ## What Is Paychex? **Industry Specialties:** Serves all industries Paychex is payroll and HR software that (in addition to payment processing) provides time-keeping and benefits administration. It offers significant benefits, including saving time with automated payroll and reducing non-compliance penalties with tax management support. Popular features of Paychex include AI-assisted recruiting, employee engagement and perks management, custom analytics, easy employee onboarding, and automatic tax administration. These features support the management of key HR responsibilities by providing automation for payroll tasks, insights for better decision-making and seamless processes for hiring and compliance. With 24/7 support and user-friendly tools, businesses can focus on growth while ensuring efficiency and accuracy in their HR operations. Choose from various pricing plans and payment options such as direct deposit, real-time transfers and same-day ACH. Based in the cloud, it assists with hiring, onboarding, tax filing, benefits management, business insurance and startup services. As for pricing, Paychex starts at $39 on a monthly basis, plus $5 per employee. Paychex is customizable, and pricing depends on changes made, so it's best to contact Paychex directly for a quote. Users generally like Paychex's UI, with helpful integrations to save time. On the flip side, some users express frustration with customer service, such as having representatives moved around and long wait times. It's worth noting, there's also a good amount of reviewers saying customer support is knowledgeable and easy to reach out to. I like its organized and straightforward layout. Specifically, the ability to log on and see my pay, time and PTO information. Everything seems centralized, skipping the guessing game when you need to request a day off or access a recent pay stub. Let’s take a closer look! **Our Research Process for Paychex** There's no free trial currently, so I watched hours of demo videos, including the desktop application overview, mobile app demo and self-service demo (which felt similar to a free trial preview) to get a feel for how Paychex works. I also checked out recent user reviews and explored their Knowledge Center, which covers topics like compliance, payroll, taxes and employee benefits. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Payroll+Software&product%5Fname=Paychex&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpayroll-software%2Fpaychex%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F30c8e1ca872524fbf7ea5c519ca397ee-527a4bf0b9cd078edaeb479e3e2a0f44%2Fresources%2Fnormal%2Flogo.png%3F1735571995) [Contributors](#view-contributors) ![Olivia Edens]() Written by Olivia Edens Technical Content Writer [ Read Bio](https://www.selecthub.com/author/olivia-edens/) ![Hunter Lowe]() Edited by Hunter Lowe Content Editor [ Read Bio](https://www.selecthub.com/author/hunter-lowe/) User Sentiment i ![User satisfaction level icon: great]() Based on 3854 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #6 Paychex is ranked #6 on the top 10 Payroll Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report. [ Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=payroll-software&product%5Fslug=paychex&page%5Ftype=product&slug=paychex&product%5Fname=Paychex&category=Payroll+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpayroll-software%2Fpaychex%2F) ## Paychex Pricing Based on our most recent analysis, Paychex pricing starts at $39 (Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Payroll+Software&product%5Fname=Paychex&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpayroll-software%2Fpaychex%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F30c8e1ca872524fbf7ea5c519ca397ee-527a4bf0b9cd078edaeb479e3e2a0f44%2Fresources%2Fnormal%2Flogo.png%3F1735571995&price=2) Price $ $ $ $ $ i Starting From $39 Pricing Model Monthly Free Trial No ## Training Resources Paychex is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Paychex: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Paychex Benefits and Insights Why use Paychex? ### Key differentiators & advantages of Paychex * **Reduce Errors:** Ensure accuracy in payroll processing with the help of a variety of safeguard features, such as sending managers notifications when the system detects potential issues so that these problems are avoided entirely. * **User Support:** Access 24/7 online support to assist with all aspects of processing, and the option for a dedicated specialist that can act as a personal support expert for both payment and tax needs. * **Convenience:** The mobile app enables employers and employees to access the system from any device. By leveraging the cloud, they can start work on a desktop and pick up right where they left off directly from their mobile device, allowing them to complete core tasks from anywhere. * **Informed Employees:** Employees can get information about their time off, upcoming paychecks, benefits information or retirement funds. This saves time from HR and accounting by answering their more pressing questions while also building transparency and trust in the entire process. ### Industry Expertise Paychex has been a leader in human capital management solutions since 1971, providing integrated payroll, benefits, human resources and insurance services for all business sizes. With over 745,000 clients across the U.S. and Europe, they currently serve one in 12 U.S. private sector employees. They also support 2.3 million worksite employees through its HR outsourcing solutions, according to the website. They have experience in various industries, including but not limited to healthcare, retail, hospitality, professional services and manufacturing. ## Paychex Reviews Based on our most recent analysis, Paychex reviews indicate a 'great' User Satisfaction Rating of 83% based on 3854 user reviews from 5 recognized software review sites. ![User satisfaction level icon: great]() 3854 reviews 83% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Paychex reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **User-Friendly UI:** Most users found Paychex user-friendly with intuitive navigation. The interface is praised for being straightforward, flexible and an all-in-one solution. * **Uncomplicated Payroll:** Users note managing and viewing pay stubs is also straightforward. Finding information by date is simple. * **Pay Convenience:** Employees can access pay before payday (though there is a fee) with the “Pay Now” feature. This feature is seen as valuable for avoiding delays in paying bills or dealing with overdraft fees. * **Customer Support:** Customer support for Paychex receives mixed reviews. Some users find it easy to communicate with representatives, especially when reporting payroll issues. * **Straightforward Reporting:** Recent reviews describe Paychex’s report features as simple and user-friendly. #### Cons * **Tedious Time Tracking:** One drawback is the inability to view the entire team at a glance, which makes tracking hours more tedious and cumbersome for users because they have to click into each individual’s details. * **Customer Support:** Some users express frustration with slow response times and difficulty reaching their assigned customer service representative. * **Mobile App Woes:** The app is reported to be slightly glitchy, with occasional slow loading times, particularly when using cellular data. Additionally, some found the mobile dashboard confusing. * **Add-On Costs:** While Paychex offers a range of services, the overall price can increase significantly with add-ons like training, benefit administration and time tracking. Most users feel it could be more cost-effective, specifically for smaller businesses. #### Researcher's Summary: Paychex is an HR and payroll solution suited for businesses of all sizes. Known for its ease of use, the platform offers an intuitive interface and a mobile app that allows employees to access pay information, benefits, and PTO from anywhere. One of Paychex’s key advantages is its all-in-one nature, with the "Pay-Now" feature enabling early access to wages. However, some users find the service expensive, especially when adding features like training, benefit administration or time tracking. This can make Paychex less cost-effective for smaller businesses. Users also report occasional issues, such as slow loading times and glitches on the mobile app or when using cellular data. The interface can be tedious to navigate initially, particularly when accessing team-wide data, as it requires clicking through individual profiles. Additionally, some users are overwhelmed by the volume of notifications. Taking a look at our Express App, Paychex earns a perfect 100 for expense management, security and compliance, platform capabilities, and dashboard and reporting. It's currently number one on our payroll software leaderboard. When testing the interactive demo, I appreciated the clear layout of the dashboard. The "Needs Attention" section was especially useful, ensuring nothing important, like pending tasks or deadlines, was missed. The platform automatically saves changes, providing peace of mind in case of unexpected interruptions like WiFi outages or accidental clicks. Although I prefer a different pay entry layout, the grid view is customizable with filters to adjust the view for easier access to specific employee data. The main dashboard centralizes frequently accessed information, such as payroll status and submission deadlines. Tasks that need attention are highlighted, making it easy to stay on top of priorities. The dashboard also provides quick access to analytics, reports and essential tools. Employees can edit personal details and access pay information, including pay stubs, time-off balances, and tax documents. However, these changes require admin approval, which I believe could be streamlined by allowing employees to approve certain updates themselves. The design is simple and minimizes clutter, making navigation intuitive. In the "People" section, admins can add employees or contractors, and employees can clock in and out from the dashboard or mobile app. This integration makes the system feel efficient. The dashboard also offers access to documents and performance evaluations, with all key information like pay rates, hours worked, and tasks displayed on one screen—eliminating the need to jump between pages. Compensation details, including pay frequency, hourly rate and overtime, are clearly laid out, which helps with understanding pay breakdowns. Automated tax administration ensures employees can access tax information without needing to visit the office. Overall, Paychex seems user-friendly and intuitive, but there is room for improvement, particularly in approving updates to employee and tax information. Reducing admin intervention in these areas could save time and lighten the workload. Keep in mind that I only had access to the self-service demo, not a full trial, so your experience may differ if you have a representative guide you through more complex features. For clients, Paychex offers support through a Help Center, chat features and helpful how-to guides. ## Paychex In Action **The Challenge** A family-owned business1, the Plumbing Doctor grew its employee headcount by 30% in just two years. This sudden increase made HR needs more complex, like keeping up with tricky labor laws across multiple states. COO Jessie Farias Tavera was spending 20 hours a week just trying to figure out the legal stuff, which was taking her focus away from other important parts of the business. **The Solution** Opting for Paychex PEO provided them with a dedicated HR professional to handle tough issues, manage risk, and ensure compliance with shifting labor laws. **The Results** * 30% increase in sales * Doubled their technician team (from four to nine) * Saved 960 hours a year on HR research * 100% employee participation in a new 401(k) plan ## Key Features * **Products:** It has many different products for different applications. Here are the most important: * **Payroll:** The platform offers payment for businesses with one employee, under 10 employees, from 10-49 employees and from 50 to over 1,000 workers. This includes online payroll, taxes, deductions and many tools to generate reports and look at costs. * **Time and Attendance:** The online time and attendance function ties in directly to payroll, saving time when trying to calculate paychecks. In addition to the software, it also offers TrueShift physical time clocks and the InVision iris recognition clocks. Users can track team activity in real time through the manager’s dashboard, and allow employees to record time, approve timecards and check schedules through the employee dashboard. * **HR:** It has a range of HR services and software including employee development, hiring, records administration, compliance, benefits administration, learning management and more. * **Professional Employer Organization:** This is a full-service HR consulting program that helps organizations with liability issues, daily worker problems, risk management, benefits administration and other related issues. * **Hiring Service:** The software can make the hiring process easier with applicant tracking, screening, recruiting and onboarding capabilities. Please note, they don’t have employee leasing, temp staffing or contract staff services. * **Employee Benefits:** Managers and workers alike can get access to health insurance for groups or individuals, financial wellness and retirement planning. * **Business Insurance:** Users can get property and casualty insurance with the help of agents who assist in the selection and implementation process for the new benefits. This includes business owner policies, cyber liability and workers’ compensation. * **Finances and Payments:** Besides payroll, this program also has business loans, expense management, tax administration and processing for payments. * **Startup Solutions:** For new businesses, it offers guides, consulting, advice and more for multiple aspects of the process. They give aid with marketing, the incorporation process, business management and access to free online tools. * **Payroll and Tax Filing:** Process payroll and automatically calculate taxes. Paychex can calculate, file and pay taxes at the federal, state and local level automatically. The platform can calculate hours, doing setup for direct deposit and setting hours per pay period. * **General Ledger:** Synchronize payroll data with integrations offered by Paychex. The system is compatible with a variety of popular accounting systems, including QuickBooks Online and Xero. * **Reporting and Analytics:** Generate custom analytics and reports or choose from over 160 customizable templates to track and visualize relevant data. * **Learning and Development:** Employees can take advantage of online courses to stay educated on relevant topics. Not only does this increase productivity, but it makes employees feel more invested in. * **Core HR:** It gives employee feedback, manages employee training and tracks important documents through the system’s interface. * **Onboarding:** Applicants and new hires can complete new hire documents, such as tax forms, and set up direct deposit directly through the platform. * **Paycheck Protection Program:** Introduced by the CARES Act as a measure for economic stability during the COVID pandemic, the Paycheck Protection Program loans encourage small businesses to keep or rehire workers that have been furloughed. This system offers a quick way to apply for this loan. ## Approach to Common Payroll Challenges * **Complex Payroll Processing:** Paychex automates payroll processing, calculating wages, taxes and deductions. * **Ever-Changing Federal, State and Local Tax Laws:** Paychex automatically calculates, files and pays taxes at all levels, reducing the risk of costly errors. The system ensures compliance with tax regulations and keeps businesses up-to-date with the latest tax changes. * **Analyzing Business Metrics:** Paychex offers custom analytics and reporting templates to track payroll costs, employee performance and financial health. * **Low Engagement and High Turnover:** Paychex’s Learning and Development tools offer employees access to online courses, boosting productivity and fostering engagement. By prioritizing employee development, businesses can enhance performance, increase satisfaction, and create a more fulfilling work environment. This investment not only improves skills and productivity but also strengthens employee loyalty. 1 https://www.paychex.com/sites/default/files/2022-07/plumbing-doctor-case-study-final.pdf ![Banner of Pricing guide for Paychex]() ## Pricing & Cost Details Includes Price/User and Minimum Commitment Terms for Paychex See Paychex Pricing Details ## Compare Payroll Software These are the top products most often compared. Generating Scorecard... Compare to Paychex You can choose 4 products to compare [ UKG Ready ](https://www.selecthub.com/p/hr-management-software/ukg-ready/) [ QuickBooks Payroll ](https://www.selecthub.com/p/payroll-software/quickbooks-payroll/) [ Rippling ](https://www.selecthub.com/p/hr-management-software/rippling/) [ TriNet HR Plus ](https://www.selecthub.com/p/hr-management-software/trinet/) [ Namely ](https://www.selecthub.com/p/hr-management-software/namely/) [ Gusto ](https://www.selecthub.com/p/payroll-software/gusto/) [ Justworks ](https://www.selecthub.com/p/peo-software/justworks/) [ ADP RUN ](https://www.selecthub.com/p/payroll-software/adp-run/) [ Square Payroll ](https://www.selecthub.com/p/payroll-software/square-payroll/) Generating Scorecard... Compare to Paychex ## Head-to-Head Comparison ![Paychex Software Tool]() vs * [Aatrix](https://www.selecthub.com/payroll-software/paychex-vs-aatrix/) * [ADP RUN](https://www.selecthub.com/payroll-software/paychex-vs-adp-run/) * [ADP Workforce Now](https://www.selecthub.com/payroll-software/paychex-vs-adp-workforce-now/) * [APS Payroll](https://www.selecthub.com/payroll-software/paychex-vs-aps-payroll/) * [Aurion](https://www.selecthub.com/payroll-software/paychex-vs-aurion/) * [BambooHR](https://www.selecthub.com/payroll-software/paychex-vs-bamboohr/) * [Bob UK Payroll](https://www.selecthub.com/payroll-software/paychex-vs-bob-uk-payroll/) * [CheckWriters](https://www.selecthub.com/payroll-software/paychex-vs-checkwriters/) * [Complete Payroll Solutions](https://www.selecthub.com/payroll-software/paychex-vs-complete-payroll-solutions/) * [DATIS Payroll](https://www.selecthub.com/payroll-software/paychex-vs-datis-payroll/) * [Dayforce](https://www.selecthub.com/payroll-software/paychex-vs-dayforce/) * [Dynamics 365 Human Resources](https://www.selecthub.com/payroll-software/paychex-vs-dynamics-365-human-resources/) * [eBacon](https://www.selecthub.com/payroll-software/paychex-vs-ebacon/) * [Everee](https://www.selecthub.com/payroll-software/paychex-vs-everee/) * [Execupay](https://www.selecthub.com/payroll-software/paychex-vs-execupay/) * [Fingercheck](https://www.selecthub.com/payroll-software/paychex-vs-fingercheck/) * [Greenshades](https://www.selecthub.com/payroll-software/paychex-vs-greenshades/) * [Gusto](https://www.selecthub.com/payroll-software/paychex-vs-gusto/) * [Heartland Payroll](https://www.selecthub.com/payroll-software/paychex-vs-heartland-payroll/) * [Infor HCM](https://www.selecthub.com/payroll-software/paychex-vs-infor-hcm/) * [Inova Payroll](https://www.selecthub.com/payroll-software/paychex-vs-inova-payroll/) * [Instant Pay](https://www.selecthub.com/payroll-software/paychex-vs-instant-pay/) * [Namely](https://www.selecthub.com/payroll-software/paychex-vs-namely/) * [OnPay](https://www.selecthub.com/payroll-software/paychex-vs-onpay/) * [Oracle HCM Cloud](https://www.selecthub.com/payroll-software/paychex-vs-oracle-hcm-cloud/) * [OrangeHRM](https://www.selecthub.com/payroll-software/paychex-vs-orangehrm/) * [Patriot Payroll](https://www.selecthub.com/payroll-software/paychex-vs-patriot-payroll/) * [Paycheck Manager](https://www.selecthub.com/payroll-software/paychex-vs-paycheck-manager/) * [Paychex Flex](https://www.selecthub.com/payroll-software/paychex-vs-paychex-flex/) * [Paycom](https://www.selecthub.com/hr-management-software/paycom-vs-paychex/) * [Paycor](https://www.selecthub.com/payroll-software/paychex-vs-paycor/) * [Paylocity](https://www.selecthub.com/hr-management-software/paylocity-vs-paychex/) * [Payroll4Free](https://www.selecthub.com/payroll-software/paychex-vs-payroll4free/) * [PDS Vista](https://www.selecthub.com/payroll-software/paychex-vs-pds-vista/) * [PrimePay](https://www.selecthub.com/payroll-software/paychex-vs-primepay/) * [Proliant](https://www.selecthub.com/payroll-software/paychex-vs-proliant/) * [QuickBooks Payroll](https://www.selecthub.com/payroll-software/paychex-vs-quickbooks-payroll/) * [Rippling](https://www.selecthub.com/payroll-software/paychex-vs-rippling/) * [Sage HR](https://www.selecthub.com/payroll-software/paychex-vs-sage-hr/) * [Sage Payroll](https://www.selecthub.com/payroll-software/paychex-vs-sage-payroll/) * [Square Payroll](https://www.selecthub.com/payroll-software/paychex-vs-square-payroll/) * [SuccessFactors](https://www.selecthub.com/payroll-software/paychex-vs-successfactors/) * [SurePayroll](https://www.selecthub.com/payroll-software/paychex-vs-surepayroll/) * [TriNet HR Plus](https://www.selecthub.com/payroll-software/paychex-vs-trinet/) * [UKG Pro](https://www.selecthub.com/payroll-software/paychex-vs-ukg-pro/) * [UKG Ready](https://www.selecthub.com/payroll-software/paychex-vs-ukg-ready/) * [Wagepoint](https://www.selecthub.com/payroll-software/paychex-vs-wagepoint/) * [Wave Payroll](https://www.selecthub.com/payroll-software/paychex-vs-wave-payroll/) * [Workday HCM](https://www.selecthub.com/payroll-software/paychex-vs-workday-hcm/) * [Wrapbook](https://www.selecthub.com/payroll-software/paychex-vs-wrapbook/) ## Awards SelectHub research analysts have evaluated Paychex and concluded it earns best-in-class honors for Time and Attendance Management. ![Time and Attendance Management Award]() ## Pricing for Payroll Software ![Banner of Pricing guide for Payroll Software]() ## Similar Products Here are the most similar products to Paychex. [ Payescape ](https://www.selecthub.com/p/payroll-software/payescape/) [ PayrollPanda ](https://www.selecthub.com/p/payroll-software/payrollpanda/) [ CenterPoint Payroll ](https://www.selecthub.com/p/payroll-software/centerpoint-payroll/) [ Payroll Connected ](https://www.selecthub.com/p/payroll-software/payroll-connected/) [ Kredily ](https://www.selecthub.com/p/payroll-software/kredily/) [ CyberPay ](https://www.selecthub.com/p/payroll-software/cyberpay/) [ Smart HR ](https://www.selecthub.com/p/payroll-software/smart-hr/) [ Certipay ](https://www.selecthub.com/p/payroll-software/certipay-online/) [ Payslip.com ](https://www.selecthub.com/p/payroll-software/payslip/) [ Celergo ](https://www.selecthub.com/p/payroll-software/celergo/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/olivia-edens/) Written by [Olivia Edens](https://www.selecthub.com/author/olivia-edens/) Technical Content Writer As a SelectHub Technical Writer, Olivia Edens loves helping readers navigate through the world of HR, payroll, field service, PSA, and time and attendance software. Olivia earned a B.A. in English from the University of Phoenix. When she's not researching or editing, she loves rewatching The Office, scootering around the city and taking her cat for a walk. Fun fact: In high school, she won an award for most ideas per minute. [See Full Bio](https://www.selecthub.com/author/olivia-edens/) [ ](https://www.selecthub.com/author/hunter-lowe/) Edited by [Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) Content Editor Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter. [See Full Bio](https://www.selecthub.com/author/hunter-lowe/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [ Choose your main industry](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [ Choose your company size](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Payroll Management", "item": "https://www.selecthub.com/category/payroll-management/" }, { "@type": "ListItem", "position": 3, "name": "Payroll Software", "item": "https://www.selecthub.com/c/payroll-software/" }, { "@type": "ListItem", "position": 4, "name": "Paychex" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Paychex", "description": "Paychex is payroll and HR software that (in addition to payment processing) provides time-keeping and benefits administration.It offers significant benefits, including saving time with automated payroll and reducing non-compliance penalties with tax management support.Popular features of Paychex include AI-assisted recruiting, employee engagement and perks management, custom analytics, easy employee onboarding, and automatic tax administration.These features support the management of key HR responsibilities by providing automation for payroll tasks, insights for better decision-making and seamless processes for hiring and compliance. With 24/7 support and user-friendly tools, businesses can focus on growth while ensuring efficiency and accuracy in their HR operations.Choose from various pricing plans and payment options such as direct deposit, real-time transfers and same-day ACH.Based in the cloud, it assists with hiring, onboarding, tax filing, benefits management, business insurance and startup services.As for pricing, Paychex starts at $39 on a monthly basis, plus $5 per employee. Paychex is customizable, and pricing depends on changes made, so it's best to contact Paychex directly for a quote.Users generally like Paychex's UI, with helpful integrations to save time. On the flip side, some users express frustration with customer service, such as having representatives moved around and long wait times.It's worth noting, there's also a good amount of reviewers saying customer support is knowledgeable and easy to reach out to.I like its organized and straightforward layout. Specifically, the ability to log on and see my pay, time and PTO information.Everything seems centralized, skipping the guessing game when you need to request a day off or access a recent pay stub.Let’s take a closer look!Our Research Process for PaychexThere's no free trial currently, so I watched hours of demo videos, including the desktop application overview, mobile app demo and self-service demo (which felt similar to a free trial preview) to get a feel for how Paychex works.I also checked out recent user reviews and explored their Knowledge Center, which covers topics like compliance, payroll, taxes and employee benefits.", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 76, "bestRating": 100 }, "author": { "@type": "Person", "name": "Olivia Edens", "reviewBody": "Paychex is an HR and payroll solution suited for businesses of all sizes. Known for its ease of use, the platform offers an intuitive interface and a mobile app that allows employees to access pay information, benefits, and PTO from anywhere.One of Paychex’s key advantages is its all-in-one nature, with the \"Pay-Now\" feature enabling early access to wages. However, some users find the service expensive, especially when adding features like training, benefit administration or time tracking. This can make Paychex less cost-effective for smaller businesses.Users also report occasional issues, such as slow loading times and glitches on the mobile app or when using cellular data. The interface can be tedious to navigate initially, particularly when accessing team-wide data, as it requires clicking through individual profiles. Additionally, some users are overwhelmed by the volume of notifications.Taking a look at our Express App, Paychex earns a perfect 100 for expense management, security and compliance, platform capabilities, and dashboard and reporting. It's currently number one on our payroll software leaderboard.When testing the interactive demo, I appreciated the clear layout of the dashboard. The \"Needs Attention\" section was especially useful, ensuring nothing important, like pending tasks or deadlines, was missed. The platform automatically saves changes, providing peace of mind in case of unexpected interruptions like WiFi outages or accidental clicks.Although I prefer a different pay entry layout, the grid view is customizable with filters to adjust the view for easier access to specific employee data.The main dashboard centralizes frequently accessed information, such as payroll status and submission deadlines. Tasks that need attention are highlighted, making it easy to stay on top of priorities. The dashboard also provides quick access to analytics, reports and essential tools.Employees can edit personal details and access pay information, including pay stubs, time-off balances, and tax documents. However, these changes require admin approval, which I believe could be streamlined by allowing employees to approve certain updates themselves.The design is simple and minimizes clutter, making navigation intuitive. In the \"People\" section, admins can add employees or contractors, and employees can clock in and out from the dashboard or mobile app. This integration makes the system feel efficient.The dashboard also offers access to documents and performance evaluations, with all key information like pay rates, hours worked, and tasks displayed on one screen—eliminating the need to jump between pages.Compensation details, including pay frequency, hourly rate and overtime, are clearly laid out, which helps with understanding pay breakdowns. Automated tax administration ensures employees can access tax information without needing to visit the office.Overall, Paychex seems user-friendly and intuitive, but there is room for improvement, particularly in approving updates to employee and tax information. Reducing admin intervention in these areas could save time and lighten the workload.Keep in mind that I only had access to the self-service demo, not a full trial, so your experience may differ if you have a representative guide you through more complex features.For clients, Paychex offers support through a Help Center, chat features and helpful how-to guides.Paychex In ActionThe ChallengeA family-owned business1, the Plumbing Doctor grew its employee headcount by 30% in just two years. This sudden increase made HR needs more complex, like keeping up with tricky labor laws across multiple states. COO Jessie Farias Tavera was spending 20 hours a week just trying to figure out the legal stuff, which was taking her focus away from other important parts of the business.The SolutionOpting for Paychex PEO provided them with a dedicated HR professional to handle tough issues, manage risk, and ensure compliance with shifting labor laws.The Results 30% increase in sales Doubled their technician team (from four to nine) Saved 960 hours a year on HR research 100% employee participation in a new 401(k) plan" } }, "image": "https://cdn.selecthub.com/products/30c8e1ca872524fbf7ea5c519ca397ee-527a4bf0b9cd078edaeb479e3e2a0f44/resources/normal/logo.png?1735571995", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "83", "bestRating": "100", "worstRating": "1", "ratingCount": "3854" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "39", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "User-Friendly UI: Most users found Paychex user-friendly with intuitive navigation. The interface is praised for being straightforward, flexible and an all-in-one solution." }, { "@type": "ListItem", "position": 2, "name": "Uncomplicated Payroll: Users note managing and viewing pay stubs is also straightforward. Finding information by date is simple." }, { "@type": "ListItem", "position": 3, "name": "Pay Convenience: Employees can access pay before payday (though there is a fee) with the “Pay Now” feature. This feature is seen as valuable for avoiding delays in paying bills or dealing with overdraft fees." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Tedious Time Tracking: One drawback is the inability to view the entire team at a glance, which makes tracking hours more tedious and cumbersome for users because they have to click into each individual’s details." }, { "@type": "ListItem", "position": 2, "name": "Customer Support: Some users express frustration with slow response times and difficulty reaching their assigned customer service representative." }, { "@type": "ListItem", "position": 3, "name": "Mobile App Woes: The app is reported to be slightly glitchy, with occasional slow loading times, particularly when using cellular data. Additionally, some found the mobile dashboard confusing." } ] }, "applicationCategory": "Payroll Software" } ```