[Home](https://www.selecthub.com/) \> [EDI](https://www.selecthub.com/category/electronic-data-interchange/) \> [EDI Software](https://www.selecthub.com/c/edi-software/) \> eZCom Categories: * [EDI Software](https://www.selecthub.com/c/edi-software/) * [...](#) ## What Is eZCom? **Industry Specialties:** Serves supply chain industries eZCom software helps businesses simplify their trading processes. It offers Lingo, a cloud-based B2B supply chain module designed for Web Apps. It combines AS2 capabilities with data format translation, document archiving, testing and reporting/analytics. It helps improve compliance and reduce costly chargebacks, all while providing the seamless transactions that trading partners demand. Features are added constantly by the development team based on customers’ requirements. It allows integration with ERP, inventory, accounting, shipping, 3PL/WMS, e-commerce and more to streamline the work process and increase business efficiency. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=EDI+Software&product%5Fname=eZCom&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fedi-software%2Fezcom%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd0f5722f11a0cc839fa2ca6ea49d8585-a3786552f2433d20db9fe0c1f527f9bd%2Fresources%2Fnormal%2Flogo.png%3F1693317869) User Sentiment i ![User satisfaction level icon: excellent]() Based on 37 reviews: Add your rating: ![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #5 eZCom is ranked #5 in the EDI Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [ Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=edi-software&product%5Fslug=ezcom&slug=ezcom&product%5Fname=eZCom&category=EDI+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fedi-software%2Fezcom%2F) ## eZCom Pricing Based on our most recent analysis, eZCom pricing starts at $75 (Monthly, Quote-Based). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=EDI+Software&product%5Fname=eZCom&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fedi-software%2Fezcom%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd0f5722f11a0cc839fa2ca6ea49d8585-a3786552f2433d20db9fe0c1f527f9bd%2Fresources%2Fnormal%2Flogo.png%3F1693317869&price=2) Price $ $ $ $ $ i Starting From $75 Pricing Model Monthly, Quote-Based Free Trial No ## Training Resources eZCom is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for eZCom: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## eZCom Benefits and Insights Why use eZCom? ### Key differentiators & advantages of eZCom * **Streamlined Operations:** eZCom automates complex EDI processes, reducing manual data entry and minimizing errors, which leads to smoother business operations. * **Improved Accuracy:** By automating data exchange, eZCom ensures that information is consistently accurate, reducing costly mistakes and discrepancies in order processing. * **Enhanced Compliance:** eZCom helps businesses adhere to industry standards and trading partner requirements, ensuring compliance with EDI protocols and avoiding penalties. * **Time Efficiency:** The software accelerates transaction processing, allowing businesses to respond quickly to partner demands and market changes, thus improving overall efficiency. * **Cost Reduction:** By minimizing manual intervention and errors, eZCom reduces operational costs associated with order processing and data management. * **Scalability:** eZCom supports business growth by easily handling increased transaction volumes without compromising performance or accuracy. * **Improved Partner Relationships:** Reliable and timely data exchange fosters better communication and trust with trading partners, enhancing business relationships. * **Data Security:** eZCom ensures that sensitive business information is securely transmitted, protecting against data breaches and unauthorized access. * **Customizable Solutions:** The software can be tailored to meet specific business needs, allowing for flexibility in managing unique EDI requirements. * **Real-Time Visibility:** eZCom provides real-time tracking and monitoring of transactions, enabling businesses to make informed decisions based on current data. * **Integration Capabilities:** Seamless integration with existing ERP and accounting systems ensures that data flows smoothly across platforms, enhancing overall business efficiency. * **Reduced Training Time:** User-friendly interfaces and intuitive design reduce the learning curve for new users, allowing teams to become productive quickly. * **Enhanced Customer Satisfaction:** Faster and more accurate order processing leads to improved customer experiences, fostering loyalty and repeat business. * **Proactive Issue Resolution:** eZCom's alert systems notify users of potential issues before they escalate, allowing for timely intervention and problem-solving. * **Environmental Impact:** By reducing paper-based processes, eZCom contributes to sustainability efforts and reduces the environmental footprint of business operations. ### Industry Expertise It offers EDI and eCommerce supply chain management software as a service (SaaS). The system is designed for agencies and SMEs in industries like retail, logistics, customer service, wholesale and more. Providers who use EDI for retail business partners sell or offer products through online markets in their own eCommerce business. ## eZCom Reviews Based on our most recent analysis, eZCom reviews indicate a 'excellent' User Satisfaction Rating of 93% based on 37 user reviews from 2 recognized software review sites. ![User satisfaction level icon: excellent]() 37 reviews 93% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of eZCom reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **User-Friendly Interface:** eZCom's software is designed with an intuitive interface that makes it easy for users to understand and navigate, even those who are new to EDI. * **Excellent Customer Support:** Users consistently praise eZCom's customer support for its responsiveness, helpfulness, and expertise in resolving issues promptly. * **Streamlined Order Processing:** eZCom simplifies the entire order-to-invoice process, automating tasks such as order receipt, acknowledgment generation, and invoice creation, which saves time and reduces errors. #### Cons * **Limited Reporting:** eZCom EDI lacks robust reporting tools, making it difficult for businesses to analyze EDI data and track key metrics. * **Occasional Slowness:** Some users report experiencing occasional slowness with the platform, which can impact productivity and cause delays in processing EDI transactions. * **Limited Customization:** Businesses with unique EDI needs may find eZCom EDI's customization options to be somewhat limited, potentially requiring workarounds or compromises in their workflows. #### Researcher's Summary: Is eZCom EDI really eZ to use, or does it leave users feeling like they're stuck in the Stone Age of technology? User reviews from the past year paint a picture of a platform that, while generally well-regarded for its user-friendliness and robust customer support, suffers from some noteworthy drawbacks. Many users praise eZCom for its intuitive interface, highlighting its ability to simplify complex EDI processes. For instance, one user, a Wholesale Sales Support Specialist, mentions that eZCom "is very user friendly" and that their "customer service team is amazing," adding that the software effectively "converted raw data to readable data that everyone in the team can understand." This ease of use makes it particularly appealing to businesses new to EDI or those without dedicated IT resources. However, this apparent simplicity comes at a cost, as several users point out limitations in eZCom's reporting tools and customization options. Some find the search functionality cumbersome, particularly when dealing with large volumes of data. Occasional slowness and a lack of advanced features further detract from the user experience. One user specifically notes that "the customization seems pretty limited as of now," while another expresses frustration with the "lack of reporting tools." What truly sets eZCom apart, according to many users, is its exceptional customer support. Users consistently commend the responsiveness, knowledge, and helpfulness of the support team, emphasizing their ability to quickly resolve issues and provide clear explanations. This high level of support proves invaluable, particularly for businesses navigating the complexities of EDI. One user, for example, shares that "the customer service's availability and attention to detail are excellent." Another user echoes this sentiment, stating that "customer support is always a call away." In conclusion, eZCom appears to be a mixed bag – a user-friendly platform held back by limited functionality and occasional performance issues, but redeemed by its stellar customer support. It seems best suited for small to medium-sized businesses new to EDI or those prioritizing ease of use and reliable support over advanced features and customization. However, businesses with more complex needs or those handling large data volumes might find eZCom's limitations too restrictive and may want to consider alternatives like SPS Commerce Fulfillment EDI or TrueCommerce EDI, which offer more comprehensive feature sets. ## Key Features * **Automation:** Save time, reduce errors and eliminate manual entry by automating work processes. Users can seamlessly merge information and share files with an integrated file connector, server connections(FTP, SFTP and FTPs), Dropbox and more. * **Validation Check:** Provides integrated validation checks to maintain EDI compliance and prevent errors. It offers four validation levels, ensuring excellent business partnerships (and no chargebacks). * **Batch Processing:** Create and process hundreds of documents, such as ASNs and invoices, quickly and easily without entering data manually.; * **Dropship:** The system handles every shipping process, from EDI data to shipping labels, packing slips and invoices. Rather than spending hours on a single direct-to-consumer order, they're moving thousands of them at once, with no copying and pasting.. * **Custom Branded Packing Slips:** It automatically creates paying slips with the appropriate brand properties like logo, name, URL, address and more. * **ASN Creating:** Allows users to create and update all ASN in a snapshot for multi-order ASNs, or a single ASN per order. If users need to send to multiple DC(direct-to-consumer), the system can automatically create one ASN per DC with a click. * **Lingo RESTful API:** Developers can easily integrate and automate any type of EDI, online marketplace or e-commerce task. Customers can code in their preferred language, gain access to advanced features, no need to use third-party API during testing and more. * **GS1-128 Labels (UCC-128 Labels):** Create and print GS1-128 compliant labels from the system with ease and precision. It pre-populates labels using ASN data to meet the requirements of trading partners while improving shipping efficiency. It guarantees that label templates meet the trading partner’s standards. All GS1-128 labels can be printed locally or routed quickly and easily to another location (e.g. warehouse). * **FedEx and UPS Connector:** Streamline the shipping process, connect the system with FedEx and UPS to save time and eliminate manual entry without leaving the system. It directly connects to Amazon, stamps.com, Endicia, Ontrac and more. ## Limitations Some of the product limitations, according to user feedback at the time of this review, include: * Difficult to process a large amount of data at one time. * Some tasks take too many steps to complete one workflow. ## Suite Support Users can choose a time to schedule a 15-minute conversation with the expert team. Support is available from Monday — Friday, 8 a.m. — 8 p.m. EST. _mail\_outline_Email: Customers can email support@ezcomsoftware.com for support. _phone_Phone: Users can call 201-731-1800 for phone support and choose Option 2. _school_Training: The education resource section provides case studies, webinars, whitepapers, videos, guides, FAQs, documents and more for training. _local\_offer_Tickets: Users can submit tickets via the contact section on the website. ## Head-to-Head Comparison ![eZCom Software Tool]() vs * [Anypoint Platform](https://www.selecthub.com/edi-software/anypoint-platform-vs-ezcom/) * [ArcESB](https://www.selecthub.com/edi-software/ezcom-vs-arcesb/) * [B2B Data Exchange](https://www.selecthub.com/edi-software/ezcom-vs-b2b-data-exchange/) * [B2Bi](https://www.selecthub.com/edi-software/ezcom-vs-b2bi/) * [Babelway](https://www.selecthub.com/edi-software/ezcom-vs-babelway/) * [Biztalk Server](https://www.selecthub.com/edi-software/biztalk-server-vs-ezcom/) * [CircleCI](https://www.selecthub.com/edi-software/circleci-vs-ezcom/) * [Cleo Integration Cloud](https://www.selecthub.com/edi-software/ezcom-vs-cleo-integration-cloud/) * [DiCentral](https://www.selecthub.com/edi-software/ezcom-vs-dicentral/) * [eBridge Connections](https://www.selecthub.com/edi-software/ezcom-vs-ebridge-connections/) * [Epicor EDI](https://www.selecthub.com/edi-software/epicor-edi-vs-ezcom/) * [IBM Sterling B2B Integrator](https://www.selecthub.com/edi-software/ezcom-vs-ibm-sterling-b2b-integrator/) * [Infocon Systems](https://www.selecthub.com/edi-software/ezcom-vs-infocon-systems/) * [Orderful](https://www.selecthub.com/edi-software/ezcom-vs-orderful/) * [SEEBURGER](https://www.selecthub.com/edi-software/ezcom-vs-seeburger/) * [SPS Commerce Fulfillment](https://www.selecthub.com/edi-software/ezcom-vs-sps-commerce-fulfillment/) * [TrueCommerce](https://www.selecthub.com/edi-software/truecommerce-vs-ezcom/) ## Awards eZCom stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ## Similar Products Here are the most similar products to eZCom. [ Comarch EDI ](https://www.selecthub.com/p/edi-software/comarch-edi/) [ Pro EDI ](https://www.selecthub.com/p/edi-software/pro-edi/) [ IBM Sterling B2B Integrator ](https://www.selecthub.com/p/edi-software/ibm-sterling-b2b-integrator/) [ DataTrans Solutions ](https://www.selecthub.com/p/edi-software/datatrans-solutions/) [ Orderful ](https://www.selecthub.com/p/edi-software/orderful/) [ DiCentral ](https://www.selecthub.com/p/edi-software/dicentral/) [ TrueCommerce ](https://www.selecthub.com/p/edi-software/truecommerce/) [ CircleCI ](https://www.selecthub.com/p/edi-software/circleci/) [ Business Network Cloud ](https://www.selecthub.com/p/edi-software/business-network-cloud/) [ Adeptia Connect ](https://www.selecthub.com/p/edi-software/adeptia-connect/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [ Choose your main industry](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [ Choose your company size](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "EDI", "item": "https://www.selecthub.com/category/electronic-data-interchange/" }, { "@type": "ListItem", "position": 3, "name": "EDI Software", "item": "https://www.selecthub.com/c/edi-software/" }, { "@type": "ListItem", "position": 4, "name": "EZCom" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "eZCom", "description": "eZCom software helps businesses simplify their trading processes. It offers Lingo, a cloud-based B2B supply chain module designed for Web Apps. It combines AS2 capabilities with data format translation, document archiving, testing and reporting/analytics. It helps improve compliance and reduce costly chargebacks, all while providing the seamless transactions that trading partners demand. Features are added constantly by the development team based on customers’ requirements. It allows integration with ERP, inventory, accounting, shipping, 3PL/WMS, e-commerce and more to streamline the work process and increase business efficiency. ", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Peter Lalush", "reviewBody": "Is eZCom EDI really eZ to use, or does it leave users feeling like they're stuck in the Stone Age of technology? User reviews from the past year paint a picture of a platform that, while generally well-regarded for its user-friendliness and robust customer support, suffers from some noteworthy drawbacks. Many users praise eZCom for its intuitive interface, highlighting its ability to simplify complex EDI processes. For instance, one user, a Wholesale Sales Support Specialist, mentions that eZCom \"is very user friendly\" and that their \"customer service team is amazing,\" adding that the software effectively \"converted raw data to readable data that everyone in the team can understand.\" This ease of use makes it particularly appealing to businesses new to EDI or those without dedicated IT resources. However, this apparent simplicity comes at a cost, as several users point out limitations in eZCom's reporting tools and customization options. Some find the search functionality cumbersome, particularly when dealing with large volumes of data. Occasional slowness and a lack of advanced features further detract from the user experience. One user specifically notes that \"the customization seems pretty limited as of now,\" while another expresses frustration with the \"lack of reporting tools.\" What truly sets eZCom apart, according to many users, is its exceptional customer support. Users consistently commend the responsiveness, knowledge, and helpfulness of the support team, emphasizing their ability to quickly resolve issues and provide clear explanations. This high level of support proves invaluable, particularly for businesses navigating the complexities of EDI. One user, for example, shares that \"the customer service's availability and attention to detail are excellent.\" Another user echoes this sentiment, stating that \"customer support is always a call away.\" In conclusion, eZCom appears to be a mixed bag – a user-friendly platform held back by limited functionality and occasional performance issues, but redeemed by its stellar customer support. It seems best suited for small to medium-sized businesses new to EDI or those prioritizing ease of use and reliable support over advanced features and customization. However, businesses with more complex needs or those handling large data volumes might find eZCom's limitations too restrictive and may want to consider alternatives like SPS Commerce Fulfillment EDI or TrueCommerce EDI, which offer more comprehensive feature sets." } }, "image": "https://cdn.selecthub.com/products/d0f5722f11a0cc839fa2ca6ea49d8585-a3786552f2433d20db9fe0c1f527f9bd/resources/normal/logo.png?1693317869", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "93", "bestRating": "100", "worstRating": "1", "ratingCount": "37" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "75", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "User-Friendly Interface: eZCom's software is designed with an intuitive interface that makes it easy for users to understand and navigate, even those who are new to EDI." }, { "@type": "ListItem", "position": 2, "name": "Excellent Customer Support: Users consistently praise eZCom's customer support for its responsiveness, helpfulness, and expertise in resolving issues promptly." }, { "@type": "ListItem", "position": 3, "name": "Streamlined Order Processing: eZCom simplifies the entire order-to-invoice process, automating tasks such as order receipt, acknowledgment generation, and invoice creation, which saves time and reduces errors." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Limited Reporting: eZCom EDI lacks robust reporting tools, making it difficult for businesses to analyze EDI data and track key metrics." }, { "@type": "ListItem", "position": 2, "name": "Occasional Slowness: Some users report experiencing occasional slowness with the platform, which can impact productivity and cause delays in processing EDI transactions." }, { "@type": "ListItem", "position": 3, "name": "Limited Customization: Businesses with unique EDI needs may find eZCom EDI's customization options to be somewhat limited, potentially requiring workarounds or compromises in their workflows." } ] }, "applicationCategory": "EDI Software" } ```