[Home](https://www.selecthub.com/) \> [Customer Experience](https://www.selecthub.com/category/customer-experience/) \> [Customer Experience Software](https://www.selecthub.com/c/customer-experience-software/) \> ClearlyRated 

Categories:

* [Customer Experience Software](https://www.selecthub.com/c/customer-experience-software/)
* [...](#)

## What Is ClearlyRated?

**Industry Specialties:** Accounting, HR Services, Legal, Staffing, Insurance.

ClearlyRated is a comprehensive software solution designed to manage and enhance customer experience by streamlining feedback collection, analysis, and reporting processes. It is particularly well-suited for businesses in sectors such as retail, hospitality, and healthcare, where understanding customer satisfaction is crucial. The platform offers unique benefits, including real-time sentiment analysis and customizable dashboards that allow organizations to gain actionable insights swiftly. Among its powerful features are automated survey distribution, multi-channel integration, and robust data visualization tools, which facilitate seamless tracking of customer interactions and trends. Users have noted that Compared to similar tools, ClearlyRated stands out for its intuitive interface and depth of analytical capabilities, making it easier to derive meaningful conclusions from customer data. Regarding pricing, details are not readily available; therefore, prospective users are encouraged to contact SelectHub for a personalized quote tailored to their specific requirements.

PRICE

$

$

$

$

$

COMPANY SIZE

S

M

L

DEPLOYMENT

PLATFORM

[ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Customer+Experience+Software&product%5Fname=ClearlyRated&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fcustomer-experience-software%2Fclearlyrated%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fa2d436321f525baeeb4021f7c9f3047d-7154b42ec2e481761747a9893f954391%2Fresources%2Fnormal%2Flogo.png%3F1742479557) 

 User Sentiment i 

![User satisfaction level icon: excellent]() 

Based on 103 reviews:

 Add your rating:

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

 Product Screenshots and Videos

## #31

 ClearlyRated is ranked #31 in the Customer Experience Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

[ Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=customer-experience-software&product%5Fslug=clearlyrated&slug=clearlyrated&product%5Fname=ClearlyRated&category=Customer+Experience+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fcustomer-experience-software%2Fclearlyrated%2F) 

## ClearlyRated Pricing

Based on our most recent analysis, ClearlyRated pricing starts in the range of $100 - $500.

[Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Customer+Experience+Software&product%5Fname=ClearlyRated&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fcustomer-experience-software%2Fclearlyrated%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fa2d436321f525baeeb4021f7c9f3047d-7154b42ec2e481761747a9893f954391%2Fresources%2Fnormal%2Flogo.png%3F1742479557&price=3) 

Price

$

$

$

$

$

 i

Starting From

Custom Quote 

 i

Pricing Model

Monthly, Quote-Based

Free Trial

Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=ClearlyRated&category=Customer+Experience+Software&product%5Flogo=https://cdn.selecthub.com/products/a2d436321f525baeeb4021f7c9f3047d-7154b42ec2e481761747a9893f954391/resources/normal/logo.png?1742479557)) 

## Training Resources

 ClearlyRated is supported with the following types of training:

Documentation

In Person

Live Online

Videos

Webinars

## Support

 The following support services are available for ClearlyRated:

Email

Phone

Chat

FAQ

Forum

Help Desk

Knowledge Base

Tickets

Training

24/7 Live Support

## ClearlyRated Benefits and Insights

Why use ClearlyRated?

### Key differentiators & advantages of ClearlyRated

* **Enhanced Client Retention:** ClearlyRated helps businesses understand client needs and expectations through detailed feedback, leading to improved client satisfaction and retention rates.
* **Data-Driven Insights:** The platform provides actionable insights by analyzing customer feedback, enabling companies to make informed decisions that enhance service quality.
* **Benchmarking Capabilities:** ClearlyRated allows firms to compare their performance against industry standards, helping identify areas for improvement and competitive advantage.
* **Improved Employee Engagement:** By highlighting areas of success and opportunities for growth, ClearlyRated fosters a culture of continuous improvement and employee motivation.
* **Reputation Management:** The software aids in building a strong brand reputation by showcasing positive client feedback and addressing negative experiences proactively.
* **Increased Revenue Opportunities:** By identifying satisfied clients, businesses can leverage these relationships for upselling and cross-selling opportunities, boosting revenue.
* **Streamlined Feedback Process:** ClearlyRated simplifies the collection and analysis of client feedback, saving time and resources while ensuring comprehensive data collection.
* **Customizable Surveys:** The platform offers tailored survey options that align with specific business goals, ensuring relevant and targeted feedback collection.
* **Real-Time Reporting:** With instant access to feedback data, businesses can quickly respond to client concerns, enhancing customer experience and loyalty.
* **Strategic Planning Support:** ClearlyRated provides the insights needed for strategic planning, helping businesses align their services with client expectations and market demands.

### Industry Expertise

ClearlyRated specializes in providing customer experience (CX) solutions for B2B service firms, particularly those in the staffing and recruiting industry. Their expertise lies in helping these firms measure and improve their service quality, build a strong online reputation, and differentiate themselves from competitors.

## ClearlyRated Reviews

Based on our most recent analysis, ClearlyRated reviews indicate a 'excellent' User Satisfaction Rating of 96% based on 103 user reviews from 1 recognized software review sites.

![User satisfaction level icon: excellent]() 

103 reviews

96%

of users would recommend this product

###  Synopsis of User Ratings and Reviews

Based on an aggregate of ClearlyRated reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

#### Pros

* **Actionable Insights:** User reviews highlight ClearlyRated's ability to provide valuable insights into customer satisfaction, enabling businesses to pinpoint areas for improvement and enhance their offerings.
* **Enhanced Reputation:** The platform empowers businesses to showcase positive client feedback through testimonials and star ratings, bolstering their online reputation and building credibility within their respective markets.
* **User-Friendly Interface:** Users consistently praise ClearlyRated for its intuitive and easy-to-navigate platform, making it simple for businesses of all sizes to manage surveys, analyze feedback, and track their performance.
* **High Response Rates:** ClearlyRated's survey methodology is designed to encourage participation, leading to higher response rates compared to traditional survey methods, providing businesses with more comprehensive and representative feedback.

#### Cons

* **Limited Information on Pricing:** User reviews don't provide specific details on pricing plans, which might make it difficult for businesses to assess affordability without direct contact.

#### Researcher's Summary:

Is ClearlyRated, you know, clearly the top rated when it comes to customer experience software? User reviews from the past year overwhelmingly suggest that it is. Customers consistently highlight the software's user-friendly interface, making it a breeze to navigate and implement, even for those who aren't tech-savvy. One user praised the platform's "straightforward and easy-to-follow process," emphasizing the smooth experience it provided. Another user lauded the software's ability to gather "actionable client feedback," allowing them to identify areas for improvement and enhance their strengths. This focus on actionable insights, rather than just collecting data, is a key differentiator for ClearlyRated. 

However, some users pointed out the pricing as a potential drawback, noting that less expensive survey software options exist. Despite this, many users believe that ClearlyRated's industry recognition and the statistically valid nature of its surveys justify the cost, ultimately providing a good return on investment. One user highlighted the platform's SEO benefits, stating that it significantly boosted their online visibility and brand presence. This feature, often overlooked in other customer experience platforms, makes ClearlyRated a powerful tool for businesses looking to enhance their online reputation. 

ClearlyRated is best suited for businesses, particularly those in the B2B service sector, that prioritize client satisfaction and want a proven system to measure, analyze, and improve their customer experience. Its ability to generate industry recognition through awards like "Best of Staffing" makes it particularly attractive for companies looking to stand out in a crowded market. The platform's focus on providing actionable insights, coupled with its user-friendly interface and SEO benefits, makes it a valuable asset for businesses of all sizes looking to elevate their customer experience game. 

## Key Features

Notable ClearlyRated features include:

  
* **Net Promoter Score (NPS) Surveys:** ClearlyRated offers customizable NPS surveys to gauge client satisfaction and loyalty, providing actionable insights into customer experiences.
* **Industry Benchmarks:** Access to industry-specific benchmarks allows businesses to compare their performance against peers, offering a clear perspective on competitive positioning.
* **Client Feedback Collection:** The platform facilitates the collection of detailed client feedback, enabling businesses to understand specific areas of strength and opportunities for improvement.
* **Data Visualization Tools:** ClearlyRated provides intuitive data visualization tools that transform complex data sets into easy-to-understand charts and graphs, aiding in strategic decision-making.
* **Customizable Reporting:** Users can generate tailored reports that highlight key metrics and trends, ensuring that stakeholders receive relevant and concise information.
* **Integration Capabilities:** Seamless integration with existing CRM systems and other business tools ensures that data flows smoothly across platforms, enhancing operational efficiency.
* **Client Testimonials and Reviews:** The platform enables the collection and display of client testimonials and reviews, which can be leveraged for marketing and brand-building purposes.
* **Automated Survey Distribution:** ClearlyRated automates the distribution of surveys, ensuring timely feedback collection without manual intervention, thus saving time and resources.
* **Real-Time Feedback Analysis:** The software provides real-time analysis of feedback, allowing businesses to quickly identify and address issues as they arise.
* **Client Segmentation:** ClearlyRated allows for the segmentation of clients based on various criteria, enabling targeted analysis and personalized engagement strategies.
* **Actionable Insights Dashboard:** A comprehensive dashboard presents actionable insights at a glance, helping businesses prioritize initiatives that will drive customer satisfaction and retention.
* **Branding and Customization Options:** The platform offers branding and customization options to ensure that surveys and reports align with the company’s visual identity and messaging.
* **Security and Compliance:** ClearlyRated adheres to industry-standard security protocols and compliance requirements, ensuring that client data is protected and handled responsibly.
* **Client Success Support:** Dedicated client success teams provide ongoing support and guidance, helping businesses maximize the value derived from the platform.
* **Employee Feedback Integration:** The software also supports the integration of employee feedback, offering a holistic view of the organizational experience from both client and employee perspectives.

## Awards

ClearlyRated stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

![User Favorite Award]()

## Similar Products

Here are the most similar products to ClearlyRated.

[ Locobuzz ](https://www.selecthub.com/p/customer-experience-software/locobuzz/) 

[ Voyado ](https://www.selecthub.com/p/customer-experience-software/voyado/) 

[ Xponent ](https://www.selecthub.com/p/customer-experience-software/csg-xponent/) 

[ Foundever ](https://www.selecthub.com/p/customer-experience-software/foundever/) 

[ Goodays ](https://www.selecthub.com/p/customer-experience-software/goodays/) 

[ CommBox ](https://www.selecthub.com/p/customer-experience-software/commbox/) 

[ Intouch Insight ](https://www.selecthub.com/p/customer-experience-software/intouch-insight/) 

[ Talisma ](https://www.selecthub.com/p/customer-experience-software/talisma/) 

[ Humach ](https://www.selecthub.com/p/customer-experience-software/humach/) 

[ Movate ](https://www.selecthub.com/p/customer-experience-software/movate/) 

 Your review has been submitted  
and should be visible within 24 hours.

Review Title 

Pros 

Cons 

Overall feedback 

Your name 

Your job title 

Industry

[ Choose your main industry](javascript:void%28%29) 

* [Accounting / CPA](javascript:void%28%29)
* [Advertising](javascript:void%28%29)
* [Aerospace & Defense](javascript:void%28%29)
* [Agriculture](javascript:void%28%29)
* [Apparel](javascript:void%28%29)
* [Architecture](javascript:void%28%29)
* [Auto Dealership](javascript:void%28%29)
* [Automotive](javascript:void%28%29)
* [Banking & Financial Services](javascript:void%28%29)
* [Banking & Mortgage](javascript:void%28%29)
* [Chemicals](javascript:void%28%29)
* [Construction & Engineering](javascript:void%28%29)
* [Construction / Contracting](javascript:void%28%29)
* [Consulting](javascript:void%28%29)
* [Consumer Products](javascript:void%28%29)
* [Distribution](javascript:void%28%29)
* [E-commerce](javascript:void%28%29)
* [Education](javascript:void%28%29)
* [Electronics](javascript:void%28%29)
* [Energy & Utilities](javascript:void%28%29)
* [Federal Government](javascript:void%28%29)
* [Field Maintenance](javascript:void%28%29)
* [Food & Beverage](javascript:void%28%29)
* [Healthcare / Social Services](javascript:void%28%29)
* [Hospitality / Gaming / Travel](javascript:void%28%29)
* [Human Resources](javascript:void%28%29)
* [Industrial Machinery](javascript:void%28%29)
* [Information Technology & High Tech](javascript:void%28%29)
* [Insurance](javascript:void%28%29)
* [Legal](javascript:void%28%29)
* [Maintenance / Field Service](javascript:void%28%29)
* [Manufacturing](javascript:void%28%29)
* [Marketing Services](javascript:void%28%29)
* [Media & Communications / Entertainment](javascript:void%28%29)
* [Mill Products](javascript:void%28%29)
* [Mining / Metals](javascript:void%28%29)
* [Mortgage](javascript:void%28%29)
* [Non-Profit](javascript:void%28%29)
* [Not Available](javascript:void%28%29)
* [Oil & Gas](javascript:void%28%29)
* [Other](javascript:void%28%29)
* [Other Services](javascript:void%28%29)
* [Payroll Provider](javascript:void%28%29)
* [Pharmaceuticals](javascript:void%28%29)
* [Professional Employer Organization](javascript:void%28%29)
* [Professional Services](javascript:void%28%29)
* [Property Management](javascript:void%28%29)
* [Public Sector](javascript:void%28%29)
* [Real Estate](javascript:void%28%29)
* [Recruiting Agency](javascript:void%28%29)
* [Religious Institutions](javascript:void%28%29)
* [Retail](javascript:void%28%29)
* [Sales & Marketing](javascript:void%28%29)
* [Semiconductors](javascript:void%28%29)
* [Software / IT](javascript:void%28%29)
* [Sports and Recreation](javascript:void%28%29)
* [Staffing Agency](javascript:void%28%29)
* [State & Local Government](javascript:void%28%29)
* [Telecommunications](javascript:void%28%29)
* [Third-Party Administrator](javascript:void%28%29)
* [Transportation & Logistics](javascript:void%28%29)
* [Wholesale Distribution](javascript:void%28%29)

Company Size

[ Choose your company size](javascript:void%28%29) 

* [1 employee](javascript:void%28%29)
* [2 to 9 employees](javascript:void%28%29)
* [10 - 19 employees](javascript:void%28%29)
* [20 - 49 employees](javascript:void%28%29)
* [50 - 99 employees](javascript:void%28%29)
* [100 - 499 employee](javascript:void%28%29)
* [500 - 999 employees](javascript:void%28%29)
* [1,000 - 2,499 employees](javascript:void%28%29)
* [2,500 - 4,999 employees](javascript:void%28%29)
* [5,000 - 9,999 employees](javascript:void%28%29)
* [10,000 - 24,999 employees](javascript:void%28%29)
* [25,000 - 49,999 employees](javascript:void%28%29)
* [50,000 + employees](javascript:void%28%29)

```json
{
              "@context": "https://schema.org",
              "@type": "BreadcrumbList",
              "itemListElement": [
              {
                "@type": "ListItem",
                "position": 1,
                "name": "Home",
                "item": "https://www.selecthub.com/"
              }, 
              {
                "@type": "ListItem",
                "position": 2,
                "name": "Customer Experience",
                "item": "https://www.selecthub.com/category/customer-experience/"
              }, 
              {
                "@type": "ListItem",
                "position": 3,
                "name": "Customer Experience Software",
                "item": "https://www.selecthub.com/c/customer-experience-software/"
              }, 
              {
                "@type": "ListItem",
                "position": 4,
                "name": "ClearlyRated"
              }
            ]
          }
{
          "@context": "http://schema.org",
          "@type": "SoftwareApplication",
          "name": "ClearlyRated",
          "description": "
ClearlyRated is a comprehensive software solution designed to manage and enhance customer experience by streamlining feedback collection, analysis, and reporting processes. It is particularly well-suited for businesses in sectors such as retail, hospitality, and healthcare, where understanding customer satisfaction is crucial. The platform offers unique benefits, including real-time sentiment analysis and customizable dashboards that allow organizations to gain actionable insights swiftly. Among its powerful features are automated survey distribution, multi-channel integration, and robust data visualization tools, which facilitate seamless tracking of customer interactions and trends. Users have noted that Compared to similar tools, ClearlyRated stands out for its intuitive interface and depth of analytical capabilities, making it easier to derive meaningful conclusions from customer data. Regarding pricing, details are not readily available; therefore, prospective users are encouraged to contact SelectHub for a personalized quote tailored to their specific requirements.
", 
          "review": {
            "@type": "Review",
            "author": {
              "@type": "Person",
              "name": "Manogna Chandrika Matta",
              "reviewBody": "Is ClearlyRated, you know, clearly the top rated when it comes to customer experience software? User reviews from the past year overwhelmingly suggest that it is. Customers consistently highlight the software's user-friendly interface, making it a breeze to navigate and implement, even for those who aren't tech-savvy. One user praised the platform's \"straightforward and easy-to-follow process,\" emphasizing the smooth experience it provided. Another user lauded the software's ability to gather \"actionable client feedback,\" allowing them to identify areas for improvement and enhance their strengths. This focus on actionable insights, rather than just collecting data, is a key differentiator for ClearlyRated. However, some users pointed out the pricing as a potential drawback, noting that less expensive survey software options exist. Despite this, many users believe that ClearlyRated's industry recognition and the statistically valid nature of its surveys justify the cost, ultimately providing a good return on investment. One user highlighted the platform's SEO benefits, stating that it significantly boosted their online visibility and brand presence. This feature, often overlooked in other customer experience platforms, makes ClearlyRated a powerful tool for businesses looking to enhance their online reputation. ClearlyRated is best suited for businesses, particularly those in the B2B service sector, that prioritize client satisfaction and want a proven system to measure, analyze, and improve their customer experience. Its ability to generate industry recognition through awards like \"Best of Staffing\" makes it particularly attractive for companies looking to stand out in a crowded market. The platform's focus on providing actionable insights, coupled with its user-friendly interface and SEO benefits, makes it a valuable asset for businesses of all sizes looking to elevate their customer experience game."
            }
          },
              
            "image": "https://cdn.selecthub.com/products/a2d436321f525baeeb4021f7c9f3047d-7154b42ec2e481761747a9893f954391/resources/normal/logo.png?1742479557",
            "aggregateRating": {
              "@type": "AggregateRating",
              "ratingValue": "96",
              "bestRating": "100",
              "worstRating": "1",
              "ratingCount": "103"
            }, 
              "positiveNotes": {
                "@type": "ItemList",
                "itemListElement": [  
                  {
                      "@type": "ListItem",
                      "position": 1,
                      "name": "Actionable Insights: User reviews highlight ClearlyRated's ability to provide valuable insights into customer satisfaction, enabling businesses to pinpoint areas for improvement and enhance their offerings."
                    },
                     
                  {
                      "@type": "ListItem",
                      "position": 2,
                      "name": "Enhanced Reputation: The platform empowers businesses to showcase positive client feedback through testimonials and star ratings, bolstering their online reputation and building credibility within their respective markets."
                    },
                     
                  {
                      "@type": "ListItem",
                      "position": 3,
                      "name": "User-Friendly Interface: Users consistently praise ClearlyRated for its intuitive and easy-to-navigate platform, making it simple for businesses of all sizes to manage surveys, analyze feedback, and track their performance."
                    }
                ]
              },
              "negativeNotes": {
                "@type": "ItemList",
                "itemListElement": [  
                  {
                    "@type": "ListItem",
                    "position": 1,
                    "name": "Limited Information on Pricing: User reviews don't provide specific details on pricing plans, which might make it difficult for businesses to assess affordability without direct contact."
                    },
                     
                  {
                    "@type": "ListItem",
                    "position": 2,
                    "name": ""
                    }
                ]
              },
          "applicationCategory": "Customer Experience Software"
        }
```
