High performance software, a world-class technology backbone, and the world's preferred delivery model, all at a price that even small business can afford.ResponseTek:CEM is the voice of the customer software platform for your customer experience management strategies and programs.ResponseTek:CEM has been the leader in Voice of the Customer software for 9 years and is the dependable choice to power your customer experience strategies and programs.”Click to read about the industry's leading VOC software platform.
- Customer Insight Collection - Whether structured or unstructured, customer-driven or transaction-based, your customer and market data is continuously collected by ResponseTek to suit your everyday business needs.
- The Right Delivery Model - Platform independence, no software maintenance or upgrade headaches, and minimal investment and operational costs.
- World-class Data Security - Since 2000, we've collected and stored over 50 million data points on behalf of some of the world's largest organizations. Securing this data using the highest possible standards for performance, security, redundancy and business continuity is our #1 priority.
- Insights for the Enterprise - We'll help you integrate your customer and market insights with other mission critical business systems and programs, including CRM and workforce automation. Click to read about our Enterprise Integration capabilities.