What is RepairCenter™?
RepairCenter™ Customer Experience Management (CEM) delivers fast, accurate and impartial customer satisfaction results. With this powerful tool you can quickly use customer satisfaction indexing (CSI) data to proactively solve problems, capitalize on strengths and demonstrate a commitment to customer service excellence.
Benefits and Insights
Why use RepairCenter™?
Key differentiators & advantages of RepairCenter™
- Improve customer communications. Understand, meet and exceed customer expectations
- Increase customer loyalty and profitability. Gain repeat business and referrals that lead to business growth
- Identify areas of improvement. Use what you learn to motivate employees and achieve performance goals
- Enhance business relationships. Document customer satisfaction and improve shop-insurance company interactions