OnTime Team Wiki is designed to provide your team with a closed environment where documents can be written, ideas can be shared, comments can be left, files can be stored -- all requiring a login and proper authorization for access. The restricted-access and secure nature of OnTime Team Wiki allows teams to freely communicate and work together, however restricted access can be loosened when OnTime Help Desk (which includes a Customer Portal) is used in conjunction with OnTime Team Wiki.OnTime Team Wiki is useful in all phases of the development cycle. Prior to beginning a new project, teams can create brainstorming and technical spec documents to capture ideas and requirements. After development, checklists and notes can be stored. OnTime Team Wiki also provides an avenue for discussions about documents via the commenting system.OnTime Team Wiki organizes documents hierarchically, making it easy to browse documents and to understand the information structure. However, even viewing that hierarchy is a privilege within a security role. Users can be limited to access only one wiki folder, with or without its sub-folders -- or be granted partial to full access. Further, users can be limited to only viewing or can be granted edit or commenting access.