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Benefits and Insights

Why use Mindshare Platform?

Key differentiators & advantages of Mindshare Platform

  • Compatible with all customer feedback channels
  • Configurable for meeting the unique needs of individual companies
  • Soft-coded and smart-coded for ease and speed of configuration
  • Quick customer feedback software setups and rapid survey updates save time and money
  • Automated reporting schedules and self-updating interfaces deliver real-time information
  • Enterprise hierarchy mapping allows role-specific information to reach every level of even the most complex organizations
  • Two-way data integration between our platform and your CRM completes the context of customer feedback
  • Access all of it: your raw customer feedback, your simplified insights, and the analysis happening in between
  • Survey logic tailors questions to match your customers’ different interaction types
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