The Community Platform plugs customers into one powerful network by creating opportunities for them to engage in a community on your own site and connect to other social customers through Facebook and Twitter. It’s a SaaS deployment, so there’s no hardware to buy and no upgrades to worry about. You can configure it (and change it) with Lithium Studio, our drag-and-drop management tool. We’re all about giving customers a surprising, delightful social experience that motivates them to help each other with questions and answers, spread product knowledge, share ideas, and give feedback.
Out of 1 users' reviews, Lithium Community score is:
80 / 100
Social marketing - Increase conversion rates by up to 25% by infusing ratings, reviews, rich media galleries, answers, and other user generated content into your website.
Social customer support - Reduce customer service costs by up to 10% by enabling customers to answer each other's questions and by responding at scale on social networks.
Crowdsourcing ideas - Build better products and bring them to market faster by creating a place for customers to submit new ideas and vote the best ones to the top.