What is Five9 IVR?
The Five9 IVR with speech recognition delivers all the features you'd expect in an on-premise interactive voice response system, with all the cost savings benefits of a cloud-based interactive voice response platform. Our robust IVR capabilities include Speech Recognition, Text-to-Speech, Toll-Free Numbers and more, all with an easy-to-use graphical designer.With all of Five9's call center software built in the cloud, you get the benefits of a traditional premise-based voice response system, but without the IT and telephony costs, delays or headaches.
Benefits and Insights
Why use Five9 IVR?
Key differentiators & advantages of Five9 IVR
- Provide advanced self-service voice applications
- Lower costs by completing more calls in the IVR
- Improve customer loyalty via enhanced self-service