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Benefits and Insights

Why use Feedback Ferret?

Key differentiators & advantages of Feedback Ferret

  • Highly accurate contextual analysis of customer feedback comments
  • Cut out the irrelevant noise and chatter to focus on the relevant and actionable insight
  • Fast turnaround, even on large volumes- Internal feedback and external Social Media channels
  • Multiple languages
  • Consolidate multiple data feeds to a single platform
  • Customised reporting topics for your  business and industry
  • Automated routing of personalised reporting to selected users- Easily close the loop with responses to customers
  • Easy access to results through web-based dashboards
  • Integration with your CRM and other systems
  • A fully hosted and managed service
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