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Benefits and Insights

Why use Electronic Service Control (ESC)?

Key differentiators & advantages of Electronic Service Control (ESC)

  • ESC’s intuitive customer management interface makes daily work fast and accurate.
  • Manage your customers, always knowing who has paid you and who has not.
  • ESC simplifies the dispatching process from the time the call comes in until the time the tech is finished and ready for the next job.
  • CallerID integration means your customers’ information is on the screen before you pick up the phone.
  • ESC manages all your businesses’ quotes, sales, and invoices.
  • The ESC collection manager makes it easy to keep track of who owes you money so you can be sure to be paid for every job you complete.
  • ESC is a true windows software, but that does not mean you have to be at your desk to run it.
  • ESC’s Mobile Solutions let you access the software from laptops, netbooks, and mobile phones.
  • ESC has advanced reporting capabilities allowing you to run standard or custom reports on any of your customer, technician, inventory, or sales data.
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