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Benefits and Insights

Why use Easyvista Service Manager?

Key differentiators & advantages of Easyvista Service Manager

EasyVista ServiceManager allows you to easily build advanced services and workflows whether they are for IT, or non IT customers.

Capabilities include:

  • IT Service Management
    Whether your needs are ITIL, COBIT, DevOPS or Agile, EasyVista ServiceManager provides Enterprise grade ITSM Incident Management through to advanced CMDB.

  • IT Asset Lifecycle Management
    Providing complete control of your hardware and software assets, from request or purchase, through provisioning, management and disposal.

  • IT Financial Management
    Giving you an insight into IT costs, budget management to show charge-back allocations.

  • Organizational & Customer Service Management
    Providing advanced customer service applications, internally and externally to transform organizational business unit efficiency, employee productivity and end customer service experience.

  • Project Management
    When planning, designing, implementing and managing a service it is critical you track your resources, time allocation, skills and execution. EasyVista Project Manager is a core component within ServiceManager.
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