Benefits and Insights

Why use ConSol*CM?

Key differentiators & advantages of ConSol*CM

  • Predefined streamlined processes for complaint and claim management, as well as for help desk and customer support processes – all of which are managed via the ConSol*CM workflow engine
  • The solution can be readily customized to fit your specific customer service management needs
  • The solution provides maximum transparency by allowing for the integration of various departments
  • Shorter response times and measurably improved customer satisfaction
  • Informative and helpful reports with numerous assessment options
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