What is Confirmit CustomerSat™?
Confirmit CustomerSat™ is a Web-based Voice of the Customer (VoC) solution used by the world’s leading businesses to capture, analyze, and act on feedback from customers, employees, and partners. Our industry-leading VoC software and services help you drive better business results by improving customer satisfaction and loyalty.
Benefits and Insights
Why use Confirmit CustomerSat™?
Key differentiators & advantages of Confirmit CustomerSat™
- Gather Real-World Data to Shape Effective Business Plans and Strategies
- Capture customer feedback through surveys, social media and more.
- Uncover and Share Actionable Customer InsightsDiscover the touch points and business processes that have the most impact on customer satisfaction, and pinpoint issues that matter to your customers.
- Close the Feedback Loop to Improve the Customer Experience
- Get the action management tools you need to resolve customer problems quickly and effectively and reduce customer churn.
- Make Smarter, More Customer-Centric Business DecisionsPrioritize areas for investment, identify new and value-added revenue opportunities, and improve business processes to improve the customer experience.