Confirmit CustomerSat™ is a Web-based Voice of the Customer (VoC) solution used by the world’s leading businesses to capture, analyze, and act on feedback from customers, employees, and partners. Our industry-leading VoC software and services help you drive better business results by improving customer satisfaction and loyalty.
Gather Real-World Data to Shape Effective Business Plans and Strategies
Capture customer feedback through surveys, social media and more.
Uncover and Share Actionable Customer InsightsDiscover the touch points and business processes that have the most impact on customer satisfaction, and pinpoint issues that matter to your customers.
Close the Feedback Loop to Improve the Customer Experience
Get the action management tools you need to resolve customer problems quickly and effectively and reduce customer churn.
Make Smarter, More Customer-Centric Business DecisionsPrioritize areas for investment, identify new and value-added revenue opportunities, and improve business processes to improve the customer experience.