What is Alme?
Alme is a multi-modal, multi-channel, multi-language platform designed to revolutionize customer service by creating intelligent virtual assistants capable of understanding what your customers actually mean. Alme uses this knowledge in unprecedented ways to deliver information and perform tasks, giving your customers an experience that’s all about them
Benefits and Insights
Why use Alme?
Key differentiators & advantages of Alme
- Deliver a personalized self-service experience
- Improve customer satisfaction
- Answer questions with guaranteed accuracy
- Assist users 24/7
- Drive revenue
- Recommend relevant new products, services or upgrades
- Improve abandonment rates
- Increase online revenue
- Scalable service
- Reduce call volumes
- Reduce live chat volume