Direct secure messaging is a national encryption standard for securely exchanging clinical healthcare data via the Internet.It specifies the secure, scalable and standards-based method for the exchange of Protected Health Information (PHI). It was developed in 2010 under a part of a federal project for standards-based healthcare communications.
As a part of qualifying for incentive payments under the Meaningful Use Stage 2 criteria issued by the Office of the National Coordinator for Health IT (ONC), healthcare organizations and providers must meet data transfer requirements using Direct Messaging. This feature provides secure internal communication channels between patients and physicians.
With eClinicalWorks, users get a patient portal with a secure communication channel between physician and patients. The messenger is a closed-loop communication system that leverages the information in the EMR to connect with patients. The EHR from eClinicalWorks also provides a patient portal which is fully integrated with a Healow App. This helps patients access their patient portal account securely and manage their family’s healthcare anytime.
A central eClinicalWorks Grid Cloud system is an ICD-10 compliant system. It includes search features to help providers find an ICD code with ease and provides private cloud handling on a national network of nine data centers to keep your data private.
Allscripts TouchWorks provides user-friendly navigation that allows patients to securely manage their health. This solution has services for direct messaging with secure information exchange and message storage.
Allscripts also offers a patient engagement platform called “Follow my Health” for giving patients access to their healthcare information. Allscripts TouchWorks’ patient portal ensures the connectivity of a health information exchange (HIE), combining the value of a personal health record with the power of a patient portal. Allscripts TouchWorks supports ICD-10 coding with significant benefits in terms of clinical documentation, quality management and ultimately improves the quality of care.
Allscripts wins this category with powerful security precautions and an intuitive patient portal where patients can take their care into their own hands and interact with their physician easily and securely without having to schedule an in-person visit.