Electronic Health Record or EHR solutions are important for medical practices. Medical providers deal with a large and diverse body of information, and making operations digital requires a good deal of complexity.
Doctors now rely on EHR systems to streamline revenue and billing cycles, and to help provide compliance with important federal regulations. On the patient side, practices use EHR solutions and related tools to keep patients connected and engaged, and monitor their progress. We gathered insights on two of the most popular EHR solutions being used today:
As a top EHR system, EClinicalWorks, which was first offered in 1999, now provides clinical resources for 115,000 providers and 800,000 medical professionals across 70,000 facilities.
A central EClinicalWorks Grid Cloud system provides private cloud handling on a national network of nine data centers to “keep your privacy data private.”
EClinicalWorks’s 10e core EHR suite offers a patient management system and patient flow tools that will track patient encounters from check-in to departure. Physicians get automated billing tools to help them get reimbursed by payers.
The 10e system is part of a greater suite of tools offered by EClinicalWorks as the EClinicalWorks Comprehensive EHR Solution. This set of software resources is EHR Certified to provide for meaningful use compliance for stages one and two. As a widely functional EHR system, EClinicalWorks Comprehensive has the diversity of tools needed to look at both financial outcomes and what’s happening in a clinical environment.
In addition to core EHR tools, there are other components of the EClinicalWorks system. A Population Health Management tool analyzes inpatient/outpatient costs, along with pharmaceutical and DME costs. Practice leaders can see the total spent on any one area, to make decisions about risky cost centers or how the practice relates to beneficiaries.
EClinicalWorks also offers tools for assessing Clinical Quality Measures and looking at patient demographics.
On the patient engagement side, an engagement platform called Health and Online Wellness or “Healow” helps patients to track their medical records, appointment schedules, medications and much more.
EClinicalWorks also offers revenue cycle management tools. Pricing is done on a subscription basis, with core products starting at $499 and $599 per month, and revenue management services taking roughly 2.7-2.9% of reimbursements.
Allscripts is another contender in the world of electronic health records and practice management. Allscripts takes the approach of offering dozens of individual modules for things like core EHR and an assortment of other uses – so much so that the actual menu of choices available on the site becomes almost dizzying, and one core challenge of getting started is sure to be picking individual solutions, and starting to learn about what each of them do.
For example, Allscripts provides a set of core EHR resources: Professional EHR, Touchworks EHR, and Acute Care EHR, which provide information on payments, patient flow, lab results and more in easy visual dashboards.
Allscripts’s “anytime, anywhere” model makes it possible to download information from mobile devices. Allscripts tools support clinical decision-making, and connect doctors with payers. They help doctors to look at lab results, medications and patient encounters on an “open and interoperable” platform.
Within Allscripts’s menu of choices, certain features stand out. One notable example is the Noteswift™ application that works on the basis of Nuance Dragon speech to text software. This helps physicians to automate things like Reasons for Visit, ICD-10 codes and CPT codes to really speed up some of the paperwork processes done throughout the day. In addition, Allscripts also offers various tools like E-Chart Courier for handling billing, RXInfo for looking at pharmaceutical information, and eAuth for e-prescription workflows. A Sunrise Clinical and Revenue Cycle tool helps the practice to look at finances.
Allscripts also offers a patient engagement platform called “Follow my Health” for giving patients access to their healthcare information.
Both of these tool sets help to deal with the most pressing concerns of modern doctors and practice leaders: the ability to streamline billing, the means to make revenue cycles efficient, and the need to see how patients are doing, as well as needs related to a whole host of in-house paperwork and documentation procedures. Because these vendors offer such a “mix and match” approach, medical professionals can take time to learn about individual features and how to set up a customized set of dashboards that really work for their offices.