Categories

CARECLOUD CENTRAL
Cost of Ownership

Typical cost structure for CareCloud Central:

License/Subscription Cost
  • Subscription based pricing model– per user per month fee + upfront cost for customization and support services
  • Automatic software upgrades are included in the subscription cost
Maintenance Cost Included in the subscription cost along with live support, phone, chat, email, forum, knowledge repository and tutorials for resolving issues quickly
Installation/Implementation Cost No set-up fees required, included in the subscription cost
Customization Cost
  • Will vary depending on the type of CareCloud plan selected - charts, central, complete and concierge
  • Provides customizable plans with reduced price for multiple users
Data Migration Cost/Change Management/Upfront Switching Cost Dependent on amount of patient, payer and provider data to be migrated, complexity of data, cleaning the repeat data, transferring data from an old legacy system and gaps between the existing system and the new system
Training Cost Included in the subscription cost and provides training support through documentation, webinars, forum, training videos, calls and live chat
Recurring/Renewal Costs
  • Included in the subscription cost as CareCloud offers month-to-month subscription
  • Cost will vary depending on type of version/plan selected
Pricing Details
Product Name Description Price/Details
Central: Modern, cloud-based practice management
  • Patient Scheduling
  • Appointment Reminders
  • Patient Profiles
  • Insurance Verification
  • Medical Billing
  • Electronic Remittance Advice
  • Denial Management
  • Contract Management
  • Clearinghouse Connectivity
  • Document Management
  • Analytics and Reporting
  • CareCloud Community (Patient Portal)
  • CareCloud Companion (Mobile app)
  • Secure Internal Chat
  • Automatic Software Upgrades
  • CareCloud CollectiveIQ (Billing Rules), additional price to be paid
  • CareCloud Advanced Analytics, additional price to be paid
  • US-Based Technical Support
$349/user/month
Charts: Easy to use Electronic Health Records
  • Patient Scheduling
  • Appointment Reminders
  • Patient Profiles
  • Document Management
  • Analytics and Reporting
  • CareCloud Community (Patient Portal)
  • CareCloud Companion (Mobile app)
  • Secure Internal Chat
  • Automatic Software Upgrades
  • Meaningful Use Certified
  • Clinical Documentation
  • Templates Library
  • E-Prescribing
  • Order and Results
  • E&M Coding
  • US-Based Technical Support
$379/user/month
Complete: Powerful combination of PM and EHR software
  • Patient Scheduling
  • Appointment Reminders
  • Patient Profiles
  • Insurance Verification
  • Medical Billing
  • CareCloud CollectiveIQ (Billing Rules)
  • Electronic Remittance Advice
  • Denial Management
  • Contract Management
  • Clearinghouse Connectivity
  • Document Management
  • Analytics and Reporting
  • CareCloud Advanced Analytics, additional price to be paid
  • CareCloud Community (Patient Portal)
  • CareCloud Companion (Mobile app)
  • Secure Internal Chat
  • Automatic Software Upgrades
  • Meaningful Use Certified
  • Clinical Documentation
  • Templates Library
  • E-Prescribing
  • Order and Results
  • E&M Coding
  • US-Based Technical Support
$629/user/month
Concierge: Full-service Revenue Cycle Management
  • Patient Scheduling
  • Appointment Reminders
  • Patient Profiles
  • Insurance Verification
  • Medical Billing
  • CareCloud CollectiveIQ (Billing Rules)
  • Electronic Remittance Advice
  • Denial Management
  • Contract Management
  • Clearinghouse Connectivity
  • Document Management
  • Analytics and Reporting
  • CareCloud Advanced Analytics
  • CareCloud Community (Patient Portal)
  • CareCloud Companion (Mobile app)
  • Secure Internal Chat
  • Automatic Software Upgrades
  • Meaningful Use Certified
  • Clinical Documentation
  • Templates Library
  • E-Prescribing
  • Order and Results
  • E&M Coding
  • Expert RCM Services Team
  • Designated Client Manager
  • US-Based Technical Support
3-7% of the practice’s collections
Deployment Options What options are available for product deployment? Cloud-based/SaaS
Pricing Model What is the pricing model? Subscription-based
Minimum Commitment Is there a minimum monthly or yearly commitment required for purchase? No minimum commitment required for purchases – month-to-month based plan
Custom Quote Is there an option of requesting custom quote? Available
Free Trial Does the vendor provide a free trial option? No
Product Limitations

Some of the product limitations include:

  • Does not provide drill down reporting functionality to the users
  • Does not offer user-friendly billing services
  • Does not allow users to switch from one app to another app for viewing patient’s insurance information and up-coming appointments
  • Does not let users to create a task list or a to do list for staff
  • The solution is not compatible with Android devices, is not fully functional on tablets and is available in ‘read-only’ format on iPad
Competitors

Kareo Billing: Starting from $75/user/month

athenaCollector: Starting from $199/user/month

NueMD Practice Management: Starting from $149/user/month