Cost of Ownership

Typical pricing/cost structure for Microsoft Dynamics AX:

License/Subscription Cost Based on number of users, inventory locations and products
Maintenance Cost Included in subscription cost
Installation/Implementation Cost Included in subscription cost
Customization Cost Dependent on feature requirement. Customization cost may be impacted by UI changes, configurable dashboards, forms to collect additional data, workflow and data elements required for tracking
Data Migration Cost/Change Management/Upfront Switching Cost Dependent on your current software, amount of data to be migrated, complexity of the data fields, level of automation and data migration tools to be utilized for transfer of data from the old to the new software
Training Cost Web-based training included in subscription cost while in-person training cost is charged as extra
Recurring/Renewal Costs Recurring monthly fee is charged at the beginning of each month which typically includes maintenance, monitoring, upgrades, training and support
Pricing Details
Category Description Price/Details
Subscription Cost (Option 1)
  • 1 user
  • 1 inventory location
  • 300 products
$9.90 per user per month
Subscription Cost (Option 2)
  • 5 users
  • 5 inventory location
  • 5000 products
$49.90 for 5 users per month
Subscription Cost (Option 3)
  • 10 users
  • 10 inventory location
  • 20000 products
$99.90 for 10 users per month
Deployment Options What options are available for product deployment? Cloud-based/SaaS
Pricing Model What is the pricing model? Subscription-based
Minimum Commitment Is there a minimum monthly or yearly commitment required for purchase? No yearly commitment. However, minimum 20 users are required to purchase an enterprise level subscription
Custom Quote Is there an option of requesting custom quote? Yes
Free Trial Does the vendor provide a free trial option? Yes
Product Limitations

Some of the product limitations include:

  • Does not support on-premise installation
  • Does not support mobile functionality for inventory management
  • Does not offer advanced transfer management features including voice-picking and pick-to-light (PTL)
  • Does not support stock enquiries
  • Does not maintain a digital audit trail of product or inventory movement


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