Companies use human resource or employee management software tools for many purposes related to managing and communicating with front-line workers. Employee management software can be used for performance evaluations, help with orientation/training, or promote employee engagement. Here are some of the key tools and resources that employee management software packages offer a modern business.
Shift Planning and Scheduling Tools
One basic part of an employee management or human resources software system is often a schedule or calendar.
While this might seem like one of the more mundane features of an employee management system, it really is essential. That’s because so much of how people work in a business has to do with time and scheduling.
With a poorly organized, analog paper schedule, a company can put a lot of pressure on its full-time workers. Professionals might waste a lot of time in back and forth communications about time off permissions and covering holes in shifts as scheduled.
With a well-maintained digital schedule supported by shift planning tools, managers and others can be confident that scheduling is being done efficiently, consistently and fairly. Workers get automatic updates, and everyone is on the same page. For a look at how this works, see this guide from a vendor offering some of these scheduling tools.
Employee Performance Tools
Other employee management software tools are built for the purpose of providing documentation and data on performance. These tools can come in handy when it’s time to give a performance review.
One of the key features of these resources is the ability to drill down and find granular data about how employees contributed to the company. By offering details about deal closings, production and output volumes, or anything else that happened in a certain time frame, these tools make it much easier for managers and users to build personalized reviews that are more than just verbal window dressing. Take a look at how these tools work with this guide on using STAR performance data from Trakstar in reviews.
Employee Training Software
Employee management software also offers businesses the ability to fine tune orientation/training activities.
In many industries, there is quite a lot of up front training needed for new hires. When this occurs with the support of modern digital software resources, it can happen a lot more effectively, and more consistently. In fact, the core value of employee training tools, for many firms, is that they allow for centrally planned training. They give a company a consistent place to direct and update orientation and training efforts.
There’s also the ability to automate some of the analysis and checking that has to get done in digital training. For example, managers may have to assess the results of quizzes or other content that proves a new hire has mastered particular skills or been informed about various issues involving the job. Here, automation tools can help a great deal.
Employee Access Tools
Another major benefit of employee management tools involves helping to make sure that everyone has access to critical company data. Some employee management or HR tools are built to allow for all of the mobile access that managers and employees both crave.
Some of these tools present background human resources information, such as retirement data, scheduling data and more. Others actually help individual employees to tap into the business intelligence platforms that the company uses to deliver products and services.
Either way, access tools are a core part of what employee management systems do for businesses. They ensure that those who are out in the field or away from the office can still get access to all of the data that they need to do their jobs, and manage their own individual career efforts.
There’s also another set of modern tools built into employee management systems, many of which are extremely popular nowadays. Some of these involve employee engagement and motivation.
A philosophy is emerging that rather than simply display company information in a dry, boring way, it can be helpful to create digital spaces and forums where employees can be challenged and encouraged to be creative or grow within the company. Some of these tools are called “gamification” tools, because they use company data in a way that treats job performance like a competitive game — for example, showing sales numbers as a way to engage an employee’s competitive spirit.
Employee Health and Wellness Programs
Some employee management platforms will also have tools to help manage employee health and wellness programs. These “extracurriculars” are important now for businesses, because they help to control the cost of benefits, while potentially adding to productivity and decreasing absenteeism.
By including employee health and wellness in the roster of functionality that these enterprise tools provide, vendors are recognizing that part of management’s job is to manage both the people and the tasks — that all of these aspects of administration can be tied into one universal system that directs communications, handles business intelligence correctly, and basically enables companies to do more each day.
All of these types of tools assist companies in enhancing how they handle internal talent and direct a workforce in the service of core enterprise goals.