Cost of Ownership

Cost Structure for Workday:

License/Subscription Cost
  • Based on key metrics such as total company revenue, employee size, and not just per user
  • Support, maintenance and automatic upgrades are included as part of the annual subscription cost
Maintenance Cost Based on the service hours of support purchased
Installation/Implementation Cost
  • Implementation costs are typically 1.25 times the annual cloud subscription cost and involves project consulting costs such as those for Project Implementation Advisor, Functional Implementation Advisor, Technical Implementation Advisor, etc.
  • Other important factors are the service provider chosen for initial implementation, production support, modules selected, complexity of implementation
Customization Cost Will vary depending on the type of functionalities opted as add-on
Data Migration Cost/Change Management/Upfront Switching Cost Includes the cost to switch from the existing product to Workday. The enterprise will need to invest in change management
Training Cost It will vary depending on the training option selected, whether it is classroom and virtual training, onsite training, on-demand training
Recurring/Renewal Costs

These are the renewal costs, but sometimes can also include recurring costs for integration tools or other add-on technologies not included in the base package

Typical calculations:

  • Renewal Cost (Year 1): Base cost (1 + X% + CPI)
  • Renewal Cost (Year 2): Renewal Year 1 Subscription Fee (1 + X% + CPI)
Pricing Details
Product Name Description Price/Details
Annual Subscription Cost Includes annual support, maintenance and upgrade cost $400 - $800K
Deployment Options What options are available for product deployment?
  • Cloud-based/SaaS
Pricing Model What is the pricing model? Subscription-based
Minimum Commitment Yes, 3-years commitment is required
Custom Quote Is there an option of requesting custom quote? Available
Free Trial Does the vendor provide a free trial option? No
Product Limitations

Some of the product limitations include:

  • Workday is a SaaS based product with no offline capabilities. This may impede customers’ ability to access data when there is poor internet connectivity
  • Private cloud HR software deployments are not supported
  • Does not support Learning Management System (LMS) which is an integral part of employee engagement and performance management
  • Lacks CRM capability, however it does offer CRM integration with Salesforce
  • Provides limited scope for customization

SAP SuccessFactors



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