Ease of use; Customer service is on point; Encompasses all of our needs to meet DOL regulations; Easy setup and transition
At this point, I haven't come acorss anything negative. We have been using the software for about 8 months and everything is moving smoothly.
The product is super convenient and easy to use.
Sometimes we need specific reports we can't find.
They are extremely helpful and get back to me very quickly if I have any issues
"Great software, great staff"
The integration process was very smooth and simple. The staff at Viventium worked very closely with myself and the payroll department to ensure there were minimal errors, if any.
Honestly, I haven't had any issues with Viventium or the staff. They are knowledgeable and are responsive to any issues we need fixed.
We were very concerned with spread of hours and blended OT. They have made our lives easier and put us in compliance with all DOL regs.
Very user-friendly software that makes payroll easy!!! Their customer service is amazing.
This software has very user-friendly UI that anyone can pick up. I love that it is in real-time, so when you make changes or add data, the software saves it. their customer service is great! My Client Service team answers questions immediately and know their product really well which is great since we never get bounced around by support techs. Since we are a medium company we import multiple CSV files per payroll and they were able to custom map each file for us so that we completely eliminated manual entry.
The only con that we have with this software is that it isn't always available in the google chrome and safari browsers. We do have individuals that e to use macbook laptops that have trouble utilizing this software.
Overall this is a great product and the Customer Service team has done everything they promised and more. They were able to custom setup up our payroll and has really saved the company lot of time and money. The UI is easy to use and has real-time saving, so we never lose changes. I would recommend this product to everyone.
Very detailed payroll software!
Very easy to use one can train themselves on it! As well as being very detail. You can run your own custom reports! The costumer support is wonderful, a pleasure to work with.
The software is a bit slow, I'm hoping that with time they will fix that some time soon. Not a lot of options on how much control you can give a supervisor/manager access.
As easy as it gets
Software is really nice looking. Its in real-time, so as I make changes or add data, the software saves. My Client Service team answers questions immediately and know their product really well (never get bounced around). We import multiple CSV files per payroll and they were able to custom map each file for us so that we completely eliminated manual entry.
We were looking for a Benefit Enrollment platform and they currently don't have one. However, they did assure us that it will be released by Q1-2018.
They've done everything they promised. The custom setup of our payroll has really saved us a lot of time.
Ease of Use!
I can easily switch from one company to the other as separate payrolls. I can also easily switch to different tasks. The ACA feature is constantly being updated so I can have the information needed at my fingertips.
Doing different Reports is a bit tricky. Perhaps I'm not enough knowledgeable how to get around the filters for various reports . Am having a bit of a hard time so I make do with what is already in system.
All in all it's a great product and I trust that Viventium is very on top of all the latest rules and regulations that apply to payroll reporting. Am absolutely confident working with this software.
Best payroll company so far.
Software is easy to use, generally fast service. Customer support is great. Checks delivery is within hours after payroll submission.
Please make software available on google chrome and safari browsers. I'm not able to use my macbook laptop.
superb software for the payroll administrator
It gives me all reports I need in an instant . So user friendly and intuitive - customer support is superb with a quick response
Payroll task menu could use more details describing each task - e.g. steps needed to enter a manual check
Payroll made easy
This payroll software is easy to use, once you learn how it works, and is a great value for the money. The start up was very easy.
The training process is not easy. The people who end up doing the training apparently think everyone has used a large payroll company before. We had not, we simply had an accountant who took care of everything.
The employees are all very nice, easy to talk to and answer emails quickly. We are in Florida and Viventium is in NJ, once we finalize our payroll and submit it, we receive the checks the next day!