Synerion makes my job so much easier.
This product is easy to work with and takes care of a lot of my record keeping such as vacation time.
At the moment nothing specific comes to mind. I have not encountered any issues with this product to date.
This products has saved our company lots of time with record keeping and payroll is done so much quicker.
This software allowed control working hours , vacation , day sicking .
This software allowed control working hours , vacation , day sicking . It is very helpful for company administration .
Some time when you have make enter at system it is miss at Synerion .
It is good software to control employees working hours .
Makes payroll a breeze
it captures and presents data superbly. It is fairly intuitive to request sick days, etc. Easy admin controls and easy employee access for the data they inquire about.
I can't sort employees by first name, last name. Some glitches. I can't change payroll codes for employees.
Synerion system is extremely user friendly. The implementation process is fairly quick and went extremely smooth for us. The employee self service request for vacation/time off has significantly reduced the amount of paperwork and is a feature I would recommend for any company looking to reduce paperwork. Going from handwriten timecards to employees using key fobs to punch in and out of work has also drastically reduced the manual work load.
There is nothing negative I can write about Synerion. It is a very user friendly program that even the not so tech savvy individual could use.
Easy to use and learn. Great way for employees to use the system on any computer, plus allows for mobile punches. Mobile is a nice feature when employees are not working in the office. The geo-location is nice to make sure they are at the correct location when clocking time. The reports are good and easy to use
It would be nice if the software allowed you to create the payroll as well (removes taxes and includes hourly rates).
Good hour control
The wed access is wonderful for our supervisors, they can access from their smart phone or on their home cumputers.
Not for companies with alot of different cedules and shift (24/24), we have alot of people working, we are open 7 days a week and 24 hours a day
Very user friendly
Customer & Technical Service is Unparalleled!
The staff in the Customer & Technical Service Teams are extremely responsive, and provide fast turnaround to any questions/needs that arise.
The ad-hoc report writing has been sketchy - steps have been taken to improve this feature, but still some progress to be made.
Coming from a manual punch clock to a digital clock with the ability to run informative reports and schedules was tranforming
Scheduling, ease of entering and deleting employees, great customer service of Synerion, always making great upgrades to their system, holding webinars on changes and answering questions, staying ahead of the competition
Would like to see better headings (subject titles) that match the reports that are identified on the Synerion software
Since we joined the Synerion service we have had great success in reporting and controlling payroll hours
The ease of use, accruals, ESS for staff to view accrual balances, mass copy saves so much time in scheduling employees
The phone app for the schedulers could be improved so there is more functionality to actually schedule people on/off, etc.
Excellent customer service!
Excellence in Customer Service
The product meets our needs at the current time and the company goes out of their way to inform you of any upcoming changes. My favorite part of this system is the customer support. They go above and beyond to help their customers. You could not ask for better support services!
The product is a bit complex in some areas so takes some training. The training and customer support given by the company more than make up for this. The sad part is it will no longer be supported at the end of this year so an upgrade in product is required. But Synerion has gone out of their way to keep us up to date on this and what is required to upgrade.
I would recommend this company to any firm looking for a well support time keeping solution.