"Easy to use system"
The menu is on the left side of the page once you log in and it is very easy to navigate. You can also easily report on different parts of the system for all employees or navigate from employee to emplyee to compare different areas. The system also allows you to approve PTO requests from the app, which is great when you are constantly in meetings as a department manager. It also allows you to add a PTO request to your calendar so you can better keep track of when your employees are out of the office.
The system doesn't have the ability to approve a PTO request from the email you receive (you basically have to login and go to a different section of Paycor to approve time off for employees).
On-boarding new employees, storing employee data and getting acknowledgments on handbooks and other documents employees need to sign.
"Intuitive and Easy to Use!"
The Perform platform is very intuitive and easy to use. Processing payroll is so simple now! I also love that there are great standard reports and creating my own custom reports to see anything I want is super easy!
They switched not too long ago to a group email that you use when you have questions. It's rare that I need assistance, but the response time when I had a dedicated account manager was quicker than it is now.
Ease of payroll processing, reporting, and keeping up with the ever changing payroll taxes and legal changes over multiple states. It's also easy for employees to access their pay stubs and tax statements.
"Director of Human Resources"
I like using Paycor as our payroll system. It's easy to learn and very user friendly. The staff is very knowledgeable and are easy to work with. The system has it's quirks but has a lot of perks about it as well.
Sometimes our "rep" is unavailable and it's hard to find the right person to answer the questions I have. There is a team of people that can generally answer any questions that I might have regarding any issues.
I would recommend Paycor- they are easy to work with and usually respond to my questions in a respectable amount of time. I have an account rep that I work with closely, but there is also a team of individuals that are readily available to help me with my reports. Sometimes, I just tell them what my goal of a report is and they will build the report for me.
I am able to navigate online without assistance, and everything is online. I do not require much guidance for the most part. Most of the reports are readily available and downloadable online.
I dislike the idea of not having a dedicated rep assigned to me. When you have a dedicated rep that has worked with you for a number of years, they know you, and almost everything about your account. -Making it easier, specifically when it comes to special annually payroll processing.
I recommend Paycor Perform because it's your all in one payroll and HR service solution. You can easily pay employees from anywhere, manage the entire hiring process., and connect with new hires with reducing the amount of paperwork.
"Easy Payroll experience"
Entering payroll is easy. Entering employees is easy. Updating direct deposit and addresses is super simple.
Customer service leaves a lot to be desired. Email is a better option than phone, but is still slow and cumbersome. No dedicated account reps. Changing tax info or adding new tax codes is a chore.
If you need a flexible, simple, reliable payroll solution without a lot of interaction with customer support this is the option! Reasonable pricing, frequent updates keep performance top notch, and an all around good experience.
"Always there when I need help"
They're very helpful and respond very promptly over the phone. I've always been able to count on them when I have any questions.
Since they changed their response system (now you have a support team instead of your usual rep.) e-mail responses are a bit slower. I used to get a phone call from my rep usually within 1 hour from the time I sent him the e-mail, now it can take up to 24hrs.
It usually has to do with Perform not working properly and other times typical HR questions to which I can't find an answer online.
"Payroll Cruise Control"
The automation and ease of use. Paycor allows us to set employees up and then let the payroll handle itself on cruise control. Not having to worry about payroll and W2's at the end of the year has been such burden lifted off the company.
The only small thing I dislike is the Specialists assigned to take care of you change so often. I like knowing who my specialist is and being able to call and talk to that person. However, that person never seems to say the same for very long. I think they even stopped putting the person's name on our log in screen because it changed so often.
"Seamless Payroll Integration"
Ease of use. I have the app on my phone and after a few runs, I can navigate the dashboard pretty well. I like having my vacation and paid time off right there when I log in, as that is what I tend to use the system the most for (me personally).
I am not a fan of the online portal constantly telling me I need to generate a code, that is sent to my email, what will then be used for me to open the site on the same computer I always use.
We currently do not integrate with any other system. We did have ADP and that was okay for our usage, but Paycor appears more user friendly from our hourly warehouse workers to our executive staff. There is no math needed for time off benefits, and having an employee request time off, straight to the approval manager and back to HR is a dream. Just a click and you are don!
"Easy way to enter hours and view timecards"
I love that Paycor can be accessed from multiple computers, whether at work or at home. Additionally, being able to access previous timecards, paystubs, and W2s online is so much more convenient than keeping track of non-digital paperwork! Also, it is great that Paycor keeps track of benefits for users--available sick time, vacation time, and it lists holidays and other company changes.
Sometimes Paycor doesn't work seamlessly on all browser types. Occasionally, it will not fully load in pages when I am using google chrome. Additionally, an app would be a really useful addition to Paycor. Being able to access all of this information on a phone app as opposed to on a phone browser would be very helpful.
It would be helpful to be able to access Paycor on my phone with an app. That would be even more convenient than its already useful online features.
"HR Suite Does the Job"
How we have all our HR needs under one roof and have moved away from spreadsheets.
I wish that they would fix the mobile app so if you submit a timesheet or time off that your supervisor will get a notice. Because it will not send email notifications we do not use the app which is a huge downside.
In the end, I feel that Paycor does a nice job of handling our HR needs. I like that they have a feedback system so you can give suggestions for improvement. You have several consultants assigned to you for each "product area" such as Payroll, HR and Time & Attendance - that can be confusing sometimes.