A great program that matched our budget
It's easier now for us to better evaluate and track performance, rather than using a Word document which is what we had prior.
Support could be a little quicker to complete a ticket, but everyone we've worked with has been open, helpful, and very responsive.
Made our job so much easier
LightWork took what four programs were doing and simplified them. Now training people to use our timekeeping software is really easy.
There's nothing really not to like: we're saving valuable time, training was easy, customer support has been great.
It had everything we wanted
We can add people to it easily, it allows for dual supervisors, it integrates with our HRMS software and the price fit our budget nicely.
I wish the product guide was a little more thorough. Maybe with items that showed the process of appraisals.