Human resource departments in state and local government serve many different stakeholders, each with their own needs. Day-to-day tasks for employees include timekeeping, payroll, benefits and training. Management has tools for data gathering, analysis and forecasting. There is also a growing need from executives for greater efficiency. Yet many HR and payroll solutions are labor-intensive and lack required business functions, resulting in delayed payrolls, incorrect paycheck calculations, retroactive adjustments and inflexible benefit plans. The unique demands of government regulations and union mandates contribute to the complexity of human resource management (HRM) operations. Governments need a solution that addresses critical functions with ease by accommodating organizations of all sizes and integrating with comprehensive government features.
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