What is UserVoice Customer Support?
Whether you’re upgrading from another platform or just out of a shared inbox, UserVoice has a familiar look and feel that’s intuitive from the first login. Instant Answers™ helps customers find exactly what they are looking for and is proven to reduce ticket volume by as much as 50%. Don’t sweat the small stuff - tackle common issues quickly and efficiently with easy to execute email templates. Users can find the answers they need 24x7 thanks to your great content combined with highly effective SEO
Benefits and Insights
Why use UserVoice Customer Support?
Key differentiators & advantages of UserVoice Customer Support
- Award-winning UI
Give your customers the best possible customer support experience with a simple, personalized interface
- Complete platform support
Web? iOS? Android? Wherever your customers are, UserVoice provides a native experience
- Personal relationships, not ID numbers
Using simple straightforward emails without long ID numbers, customers communicate directly with real people, not a complex ticketing system