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Benefits and Insights

Why use Remedy IT Service Management Suite?

Key differentiators & advantages of Remedy IT Service Management Suite

  • Access IT services and information—anytime, anywhere—through intuitive, easy-to-use self-service capabilities via social media and mobile applications.
  • Streamline service delivery with a scalable, secure platform.
  • Offer deeper, richer service-desk capabilities.
  • Increase value through easy and extensive integrations with IT Operations Management (ITOM) tools.
  • Choose a delivery model that fits your business—on-premises for added control and visibility or in the cloud to reduce operating costs.
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