Quest Workspace Help Desk empowers Help Desk technicians to effectively manage trouble ticket requests with scalable and flexible Help Desk software for small and medium sized businesses. Customizable for your specific business needs, Quest Workspace Help Desk provides a wide range of self-service and automated functions – giving Help Desk staff more time to focus on critical issues and aligning with ITIL Service Desk best practices.
- Manage incident and service requests, assets, and knowledge from a single, comprehensive solution.
- The Configuration Wizard gives users the ability to set up Quest Workspace Help Desk within minutes of installation.
- Create customized screen layouts and views without any programming knowledge needed.
- Allows you to manage your Help Desk from anywhere, at any time.
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